Raw 02 - September 2008 - (Page 65)

SolwiSe telephony RAW neighbouring area that makes your company seem to have additional branches. Each number can be given a ‘routing plan’ that ensures every call is answered • regardless of time of day! Call Management A Call Management Platform allows calls to be routed to meet your needs. Changes can be applied instantly from either a computer or a telephone handset. For example during the day an inbound call could ring: • 12 seconds at the sales manager’s desk • 12 seconds at the sales office (all handsets) • then 12 seconds at reception • then 12 seconds to accounts • then 12 seconds to a mobile • if still unanswered to voicemail • any message is emailed to sales office. At night or weekends a different routing plan would be applied. ADSL Broadband You need a service with no minimum term, unlimited downloads, a fixed IP address and preferably a ‘max’ service with download speeds as fast as your local line is capable. Make sure support is based in the UK - getting help when you need it from Indian call centres can be incredibly frustrating. Fax-to-Email Most companies now do not need their fax machine. Documents are usually sent as attachments to emails. A fax to email service means you can receive faxes anywhere you can get your email, and saves the cost of an extra line and a fax machine. The inbound faxes should arrive on an 0845 number, and you should pay no more than £35/year for the service. Ask for Advice!! If your business has a specific communications requirement - ask! You may be surprised to find that for a very small investment a new system can be created specifically for your company which will increase effectiveness and pay for itself many times in the future. Integrating Mobile Telephones It will very soon possible to integrate mobile telephones into your office system, and make each company mobile an extension of the office switchboard! This means the mobile telephone uses the 3G data network to make calls instead of the mobile network’s voice channel. Calls between company mobiles and the office are all free - and calls from the mobiles are at office call rates! Expect to see this development in very early 2009. Numbers • Numbers • Numbers 0845 delivered to a UK land line - Completely free• free Set Up and free rental on all 08 numbers • Standard 01 & 02 numbers for most UK StD codes foreign freefone and national numbers available for most countries worldwide. Sipswitch IP Telephone System Very easy to install from 4 to 4000 handsets Quality assured calls free Calls between sites homeworkers as extensions UK national peak calls under 1p/min Inbound call statistics Call transfer, call holding, call barring, voicemail, call recording, call conferencing, switchboard services & inbound call management all included typical cost to supply 6 handset system, install with new cabling and fully commission is under £1800 Call Management Services Manage numbers online • Create routing plans for numbers •Voicemail, voicemail to email Call recording & Dial-tone services £69 set -up and £7.50 per month Fax to Email An 0845 fax-to-email number for just £35 per year! free Service Connection ADSL SpeCIAl offer UntIl 31/12/08 for MIllIon IMpoSSIBle reADerS Business grade ADSl • Max service, 440K upstream, fixed Ip address, unlimited downloads. £60 connection, £27 per month. Standard BT Lines Save at least 10% on line rental • Business lines, ISDn2 and ISDn30 new installs and transfer existing lines - Keep existing numbers Dennis House, Hinckley, LE10 0PR Discounted Calls tier one carriers only - excellent quality UK peak national just 1.6p/min UK Mobiles peak (4 networks) 9.9p/min no connection charge for calls. Call now for more information or to place an order - FREEPHONE Email: enquiries@solwisetelephony.co.uk www.solwisetelephony.co.uk 65 0808 1 684818 For further information about services see www.solwisetelephony.co.uk http://www.solwisetelephony.co.uk http://www.solwisetelephony.co.uk http://www.solwisetelephony.co.uk

Table of Contents Feed for the Digital Edition of Raw 02 - September 2008

Raw 02 - September 2008 Contents Scott English Rachael Elnaugh Colin Stroud Heidi Weir Chris Wright Million Impossible Emma Thompson

Raw 02 - September 2008

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