Reviewers' Information Pack - (Page 12)

Reviewers’ Information Pack Supporting the Peer Review Process 5. SUPPORTING OUR REVIEWERS 5.1. Customer Front End Developed with the input of editors, authors and reviewers, the Elsevier Customer Support online help site provides information and answers to questions on a variety of editorial and production topics. Features include a continuously-growing knowledgebase of information, a powerful search tool, Hot Topics and News sections, comprehensive FAQ lists and a suite of EES Interactive Tutorials. Customers can contact Customer Support from the website via a user friendly ‘Contact Us’ web form or via Live Chat, enabling live and online interaction with our Support team. Telephone contact details for our global Support team are also provided. Customers are encouraged to submit their feedback on the content and format of the help site via the ‘Leave Feedback’ page or the ‘Rate this article’ option available for all items on the website. The help site can be accessed from the Help and Contact Us links on all EES sites or directly at http://epsupport.elsevier.com Features of the CFE • Internal and external user access • Dynamic content creation and system development • Powerful search tool • Live Chat function • User friendly ‘contact us’ web form • Comprehensive FAQs • Solution Finders • ‘Rate this article’ option for customers 12 www.elsevier.com/reviewers http://epsupport.elsevier.com http://www.elsevier.com/wps/find/reviewershome.reviewers/rfp http://www.elsevier.com/reviewers http://www.elsevier.com/reviewers Table of Contents for the Digital Edition of Reviewers' Information PackReviewers' Information PackContentsAbout Elsevier1.1 A Short History of ElsevierAbout Peer Review2.1. What is Peer Review?2.2. Who Are Reviewers?2.3. Why Reviewers Review?2.4. Peer Review Process2.5. Types of Peer ReviewDuties of Reviewers3.1. Contribution to Editorial Decisions3.2. Promptness3.3. Confidentiality3.4. Standards of Objectivity3.5. Acknowledgement of Sources3.6. Disclosure and Conflict of Interest3.7. Adherence to Elsevier Publishing EthicsPeer Review System4.1. The EES4.2. Tools to HelpSupporting Our Reviewers5.1. Customer Front EndListening to our Reviewers6.1 Reviewer Feedback Programme6.2. Reviewers’ HomeA Brief Guide to Reviewing7.1. Purpose of Peer Review7.2. On Being Asked To Review7.3. Conducting The Review7.4. Communicating Your Report To The EditorReviewers' Information PackReviewers' Information Pack - Contents (Page 1)Reviewers' Information Pack - 1.1 A Short History of Elsevier (Page 2)Reviewers' Information Pack - 2.3. Why Reviewers Review? (Page 3)Reviewers' Information Pack - 2.4. Peer Review Process (Page 4)Reviewers' Information Pack - 2.5. Types of Peer Review (Page 5)Reviewers' Information Pack - 3.6. Disclosure and Conflict of Interest (Page 6)Reviewers' Information Pack - 3.7. Adherence to Elsevier Publishing Ethics (Page 7)Reviewers' Information Pack - 4.1. The EES (Page 8)Reviewers' Information Pack - 4.2. Tools to Help (Page 9)Reviewers' Information Pack - 4.2. Tools to Help (Page 10)Reviewers' Information Pack - 4.2. Tools to Help (Page 11)Reviewers' Information Pack - 5.1. Customer Front End (Page 12)Reviewers' Information Pack - 6.2. Reviewers’ Home (Page 13)Reviewers' Information Pack - 7.3. Conducting The Review (Page 14)Reviewers' Information Pack - 7.3. Conducting The Review (Page 15)Reviewers' Information Pack - 7.4. Communicating Your Report To The Editor (Page 16)http://www.nxtbookMEDIA.com

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