SGIA Journal November/December 2013 - (Page 49)

feature MIS: Is Your System Working For You or Against You? " T he sa le sma n sa id t h is print management system would streamline everything for us, and increase our profits! So far, none of that has happened! This system is useless." Sound familiar? You spent months researching MIS solutions, then months putting together a requirements list, then more months scheduling demos. Finally, you and your team made a decision. You bought a system, spent thousands of dollars, got trained, and two years later, you're still writing job tickets by hand! What happened? The simple answer is nothing much... literally. You did all the right things up front, and it still isn't working. That system you purchased should be handling your quotes, your job tickets, your change orders, your schedule and, in most cases, your financials. Your staff should have accurate information ondemand, and you should have instant information on the critical areas that impact your business. Data should be collected on jobs in real time, as they pass through the shop, and inventory counts and values should be available in real time, and accurate. Your Web-toPrint software should be sending orders to the management system, and shipping information should be bi-directional between your UPS or FedEx software and the management system. When all of this is working together, your workflow is smooth, your invoices get out on time, and your revenue increases along with the increased efficiencies. When a system is only partially used, or not used properly, none of these things will happen. There are three major obstacles that can derail an MIS implementation: 1. Poor project management 2. Lack of training 3. Failure to maintain the system What you need to become is a dictator. Implementing print management systems is not a democratic activity. Managing the Project Print management systems are complex business tools that touch every aspect of your plant. If you have already purchased a system, you knew that going in. If you are looking for a system, you need to know that going in! Fully exploiting these systems requires oversight and support from the top and a good project manager in the middle. Most people hate change, and what your project manager must become is a change manager. What you need to become is a dictator. Implementing print management systems is not a democratic activity. Carol Andersen, Chairman, Enterprise Print Management Solutions Visit SGIA at SGIA Journal ■ November/December 2013 | 49

Table of Contents for the Digital Edition of SGIA Journal November/December 2013

How to Survey Your Print Customers
Nanography™ and Nanotechnology: A Primer
How to Select Your Next Wide-Format Printer, Part II
Determining & Nurturing Your Areas of Opportunity
UV LED Printing: Will Your Business Be Left Behind?
Making Big Decisions: Will Doing Nothing Destroy Your Business?
MIS: Is Your System Working For You or Against You?
Sustainability and Media
Standardization and Process Control in Wide-Format Printing: Why It Will Change Your Life (And Make Your Customer Happy)
Test the Water Before you Commit with SGIA's Digital Equipment Evaluations
How CorelDRAW® Can Help Transform Your Sign Shop
A Time for Leadership: A Survival Guide for the 21st Century
Extracting Lessons from SGIA’s 2013 Industry Data
New Products
UV LED Technology & the 2013 SGIA Expo
The Ins and Outs of Color Management
SGIA Bestows “Product of the Year” Designation on Top Entries at 2013 SGIA Expo

SGIA Journal November/December 2013