bake - December 2017 - PAN - 45

PROFILES

restaurant jobs while they built up momentum toward
opening the bakery.
"Then we quit our jobs before we opened our store,"
Jhovany says. "At some point, you just have to make a
decision. It was scary, but we knew we were going to do
it. It was hard, but it was worth it."
They found a great location in Aurora, which enjoys
a rapidly growing population, and started hiring bakers
with lots of experience.
Once word started to spread about their unique Spring
Fling Cake, the crowds started rolling in. The bakery
started by sampling the cake to every single customer
who walked in the door, offering each small portion in
a paper muffin cup with a spoon.
They also relied heavily on social media by creating
a Facebook site for their bakery and posting five to six
times each day, featuring their newest and most creative
cake decorations.
"Facebook helped us a lot," Jhovany says. "We were
so busy doing cakes from the very start that we had to

stop doing breads. We sell out every weekend." In only
a year, Pasteles Cisne averages sales of several hundred
cakes per week, and more during the holidays.
Cakes and pastries have become the centerpiece of
the bakery, as they continue to refine their menu choices
based on customer demand. What they quickly found
is that consumers love lots of fresh fruit on their cakes.
"People really like the cakes with fruit. There's lots of
flavor," Jhovany says. "Over a year, it's hard to get some
fruits at certain times of year, so we try to introduce
different cakes based on what fruits are available."
Mangoes, strawberries and kiwifruit are the most
popular fresh fruits they use. Jhovany estimates that on a
weekly basis he buys 20-30 cases of fresh mangoes, 20-30
flats of fresh strawberries and 10 cases of fresh kiwifruit.
"From BakeMark, we buy whipped topping, cream
cheese, flours, sugars and glazes," he adds. "We are
committed to high quality, and I really like working
with BakeMark. Once I met with BakeMark, it changed
everything for us. Their customer service is exceptional."
DECEMBER 17 | PANADERIA

45



bake - December 2017

Table of Contents for the Digital Edition of bake - December 2017

bake - December 2017
Editor's Note - The Branding Issue: Sustainability
Contents
Management - Be a Great Boss
New Product Success Stories - Cookie Donut
Technical Corner - Baking with Almond Flour
Practical Marketing - SoCal Surprises
Equipment Innovations - Accuracy Matters
The Sustainable Bakery
Nutritious & Delicious
Why cake donuts are flourishing
Cakes - Color on Cake
Sweet Goods - Ethnic Flavors
Breads - For Love of Bread
Pastries - The Savory Side of Pie
Foodservice - Same-day delivery
Beverages - The Coffee Space is Hot
Product Showcase
Classifieds
Ad Index
Formulation of the Month - Mini Madeleines
BakeMark's Panaderia - December 2017
INTRODUCCIÓN - Servicio al Cliente Excepcional
INTRODUCTORY LETTER - Exceptional Customer Service
PAN Y HORNEO - Panes de Temporada
PASTELES Y DECORACIONES - Inspirando los Diseños de Pastel
Servicio al Cliente Excepcional
PERFILES - La Despensa Latina Carnicería
Anastasia’s Desserts
Pasteles Cisne Cakes & Pastries
Panadería El Paisa
Panadería Contreras
RECETAS DESTACADAS
PRODUCTOS DESTACADOS
BREADS AND BAKING - Seasonal Breads
CAKES AND DECORATING - Inspiring Cake Designs
Exceptional Customer Service
PROFILES - La Despensa Latina Carnicería
Anastasia’s Desserts
Pasteles Cisne Cakes & Pastries
Panadería El Paisa
Panadería Contreras
FEATURED RECIPES
FEATURED PRODUCTS
bake - December 2017 - bake - December 2017
bake - December 2017 - bake - December 2017
bake - December 2017 - 2
bake - December 2017 - Editor's Note - The Branding Issue: Sustainability
bake - December 2017 - 4
bake - December 2017 - Contents
bake - December 2017 - Management - Be a Great Boss
bake - December 2017 - 7
bake - December 2017 - New Product Success Stories - Cookie Donut
bake - December 2017 - 9
bake - December 2017 - Technical Corner - Baking with Almond Flour
bake - December 2017 - 11
bake - December 2017 - Practical Marketing - SoCal Surprises
bake - December 2017 - 13
bake - December 2017 - Equipment Innovations - Accuracy Matters
bake - December 2017 - 15
bake - December 2017 - The Sustainable Bakery
bake - December 2017 - 17
bake - December 2017 - 18
bake - December 2017 - 19
bake - December 2017 - 20
bake - December 2017 - 21
bake - December 2017 - 22
bake - December 2017 - 23
bake - December 2017 - Nutritious & Delicious
bake - December 2017 - 25
bake - December 2017 - 26
bake - December 2017 - 27
bake - December 2017 - Why cake donuts are flourishing
bake - December 2017 - 29
bake - December 2017 - 30
bake - December 2017 - 31
bake - December 2017 - 32
bake - December 2017 - 33
bake - December 2017 - Cakes - Color on Cake
bake - December 2017 - 35
bake - December 2017 - Sweet Goods - Ethnic Flavors
bake - December 2017 - 37
bake - December 2017 - Breads - For Love of Bread
bake - December 2017 - 39
bake - December 2017 - Pastries - The Savory Side of Pie
bake - December 2017 - 41
bake - December 2017 - Foodservice - Same-day delivery
bake - December 2017 - 43
bake - December 2017 - Beverages - The Coffee Space is Hot
bake - December 2017 - Product Showcase
bake - December 2017 - 46
bake - December 2017 - Classifieds
bake - December 2017 - 48
bake - December 2017 - Ad Index
bake - December 2017 - Formulation of the Month - Mini Madeleines
bake - December 2017 - 51
bake - December 2017 - 52
bake - December 2017 - 53
bake - December 2017 - 54
bake - December 2017 - BakeMark's Panaderia - December 2017
bake - December 2017 - PAN - 2
bake - December 2017 - INTRODUCCIÓN - Servicio al Cliente Excepcional
bake - December 2017 - INTRODUCTORY LETTER - Exceptional Customer Service
bake - December 2017 - PAN - 5
bake - December 2017 - PAN Y HORNEO - Panes de Temporada
bake - December 2017 - PAN - 7
bake - December 2017 - PAN - 8
bake - December 2017 - PAN - 9
bake - December 2017 - PASTELES Y DECORACIONES - Inspirando los Diseños de Pastel
bake - December 2017 - PAN - 11
bake - December 2017 - PAN - 12
bake - December 2017 - PAN - 13
bake - December 2017 - Servicio al Cliente Excepcional
bake - December 2017 - PAN - 15
bake - December 2017 - PAN - 16
bake - December 2017 - PAN - 17
bake - December 2017 - PERFILES - La Despensa Latina Carnicería
bake - December 2017 - PAN - 19
bake - December 2017 - PAN - 20
bake - December 2017 - Anastasia’s Desserts
bake - December 2017 - PAN - 22
bake - December 2017 - PAN - 23
bake - December 2017 - Pasteles Cisne Cakes & Pastries
bake - December 2017 - PAN - 25
bake - December 2017 - Panadería El Paisa
bake - December 2017 - PAN - 27
bake - December 2017 - PAN - 28
bake - December 2017 - PAN - 29
bake - December 2017 - Panadería Contreras
bake - December 2017 - PAN - 31
bake - December 2017 - RECETAS DESTACADAS
bake - December 2017 - PRODUCTOS DESTACADOS
bake - December 2017 - BREADS AND BAKING - Seasonal Breads
bake - December 2017 - PAN - 35
bake - December 2017 - CAKES AND DECORATING - Inspiring Cake Designs
bake - December 2017 - PAN - 37
bake - December 2017 - Exceptional Customer Service
bake - December 2017 - PAN - 39
bake - December 2017 - PROFILES - La Despensa Latina Carnicería
bake - December 2017 - PAN - 41
bake - December 2017 - Anastasia’s Desserts
bake - December 2017 - PAN - 43
bake - December 2017 - Pasteles Cisne Cakes & Pastries
bake - December 2017 - PAN - 45
bake - December 2017 - Panadería El Paisa
bake - December 2017 - PAN - 47
bake - December 2017 - Panadería Contreras
bake - December 2017 - PAN - 49
bake - December 2017 - FEATURED RECIPES
bake - December 2017 - FEATURED PRODUCTS
bake - December 2017 - PAN - 52
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