World Grain -- December 2015 - (Page 82)

SUPPLIER NEWS Bühler opens customer service center in Thailand SARABURI, THAILAND - Bühler opened its newest customer service and roll refurbishment center in October in Thailand. Bühler's 1,800-square-meter facility offers a range of local services for its customers. "Being close to our clientele is essential to offer tailor-made customer and engineering services, along the whole lifecycle management of our plants and equipment," said Mark Ledson, managing director, Bühler (Thailand) Ltd. The new center is located in the Hemaraj Saraburi Industrial Land, in the province Saraburi, and employs over 30 service technicians and customer service managers. Services range from roll UHÀXWLQJ IRU UROOHU PLOOV SURGXFWLRQ RI QHZ ÀXWHG UROOV DQG DQ applications area, where customer trials can take place on optical sorters. Furthermore, there are ejector repair facilities and a comprehensive stock of spare parts in order to support customers PRUHHI¿FLHQWO\ On Oct. 1, the center was opened in the presence of Swiss Ambassador Ivo Sieber, who congratulated Bühler on the successful opening ceremony. "Bühler has established, over the years, very strong partnerships with its customers," said Sieber. "I am impressed by its professionalism and wish Bühler continued success with its operations here in Thailand." More than 40 customers, representing a cross section of indusWULHV±ULFHÀRXUVQDFNVIHHGGLHFDVWLQJLQNVDQGSDLQWSURGXFtion - came to the opening ceremony to see the newest services and latest technologies. This included optical sorting demonstrations, automated packing machines, ejector repair, simulation of full automation control, demonstrations of Bühler's RollDetect VHUYLFHDQGWKHJULQGLQJDQGÀXWLQJRIUROOV "Customers showed a lot of interest in our demonstrations, especially our RollDetect service, which now allows mills to be run DW PD[LPXP HI¿FLHQF\ DQG UROO FKDQJHV WR EH PDQDJHG LQ OLQH with plant maintenance scheduling," said Ledson. "By providing 82 Many customers attended the opening of the customer service center. Photos courtesy of Bühler. local services and specialist knowledge, we can support our customers to further reduce maintenance costs as well as downtime ZKLOH ERRVWLQJ HI¿FLHQF\$ ZHOO PDLQWDLQHG PLOO IRU LQVWDQFH DFKLHYHV XS WR WZR SHUFHQW KLJKHU \LHOG ZLWK VLJQL¿FDQWO\ OHVV energy consumption." The company said its customer service center in Thailand further expands Bühler's unique global service network. Now with 82 service stations, Bühler said it takes another step toward its goal of 100 service stations worldwide, ensuring proximity to its customers. Bühler opened a customer service center on the Hemaraj Saraburi Industrial Land in Saraburi, Thailand. December 2015 / World Grain /

Table of Contents for the Digital Edition of World Grain -- December 2015

World Grain -- December 2015
Table of Contents
From the Editor-in-chief - Milling differs from Warren Buffett
Calendar of Events
Second Oilseed Congress scheduled for Feb. 9-10
News Review - Tiger pulls financial support from Dangote Flour Mills
European Parliament rejects national GMO bans
Olam 3Q operational earnings up
Wilmar’s oilseed, grain segment earnings surge
Ardent Mills stake to stay with ConAgra Brands
Noble Agri reports loss in quarter
The Andersons reports loss on Grain Group decline
IGP Institute names interim associate director
Cargill’s new South Korean feed mill is its largest in the world
ADM opens two plants in China
GSFMO privatizes its flour mills
GrainCorp 2015 earnings down
Tiger Brands year-end earnings offset by international operations
Cargill makes executive leadership changes
Glencore agricultural production up
Grain Market Review - Oilseeds
Country Focus - Spain
Feature - Going from margin to mainstream
Feature - Record Turnout in Dubai
Feature - IAOM takes show to Indonesia
Feature - Indonesia's milling giant may expand
Indonesia in numbers
Feature - An end to the bear market?
Feature - Big turnout expected for IPPE 2016
Feature - Shaping the global feed industry
Feed Operations - Bucket elevator selection and installation tips
Supplier News
Product Showcase
World Grain Archive
Ad Index/Reader Information Form International Faxback Program

World Grain -- December 2015