Hawaii Hospitality - May/June 2013 - (Page 3)

9 CONTENTS May/June 2013 – Volume 28 – no.3 4 6 War on Waste 9 4 Hawaii's Female Chefs Big Island Hookipa 12 Hawaii’s Little Touches 14 HRA Excellence Awards 15 Talk Story with George Szegeti 16 New Restaurants: Chef Chai and Liko Lehua Cafe 16 17 News Briefs 18 Association News ON THE COVER Chef Beverly “Bev” Gannon. Cover photo courtesy of Nina Lee. Cover design by Ursula Silva 12 Serving the Hawaii Lodging & Tourism Association, Hawaii Restaurant Association and the allied industries in the Islands EdIToRIAl dIRECToR: Aimee Harris, aimee@tradepublishing.com EdIToR: David Putnam, david@tradepublishing.com AssIsTAnT EdIToR: lee schaller, lee@tradepublishing.com ART dIRECToR: susan Whitney GRApHIC dEsIGnER: Ursula A. silva pRodUCTIon MAnAGER: Blanche Pestana pRInT sHop: Abe popa, Bill Yiu lin, stan Mahoe, Michael Castelli ACCoUnT ExECUTIvEs: Charlene Gray, charlene@tradepublishing.com Jennifer dorman, jennifer@tradepublishing.com Rodney Fleming, rodney@tradepublishing.com Barry Redmayne, barry@tradepublishing.com Published and printed in Kalihi by: 287 Mokauea st., Honolulu, Hawaii 96819 Tel: (808) 848-0711 • Fax: (808) 841-3053 www.tradepublishing.com © 2013. no reproduction without permission. statements of fact and opinion made in stories, columns or letters submitted by freelance writers and other contributors are the responsibility of the authors alone and do not necessarily reflect the opinion of Trade publishing Co. ASSocIATIonS CHECkiNg E Inn ach of the Hawaiian Islands offers its own particular brand of hospitality, and with that in mind we launch a new series on the topic with this issue. First stop: the Big Island, which practices a form of hookipa (hospitality) with the more detailed definition of, “Whatever I have is yours.” The Big Isle—from its luxurious hotels and resorts, cozy B&Bs and welcoming restaurants—has an unparallelled brand of customer service. Those who live and work there talk about the nature of sharing, and of the deep sense of Hawaiian culture and spirit that hasn’t been as “diluted” by commercial interests as so many resorts around the world. These cultural experiences, from boat trips to see the lava to a visit to the Palace Theater, are great for the hospitality industry. Future issues will include articles on the nuances of hospitality that help define other Neighbor Islands. More about what’s inside … • The six winners of the Hawaii Restaurant Association’s (HRA) inaugural Employee Excellence Awards are featured in this issue. In selecting the winners, the HRA narrowed the number of nominations down to 24 finalists representing both front- and back-of-the-house positions. The nominees were judged on outstanding performance, professional commitment and exceptional service. Talk about a win-win, right? • Catch up on the state of women chefs in Hawaii as well as the “little touches” that welcome visitors to Hawaii’s hotels and resorts—and entice them to keep coming back. • A note to the faithful readers who are missing Rose Galera’s column, “Clean Talk with Rose,” in this issue: Her column will return in the July/August issue. Aloha! David Putnam www.hawaiihospitalityonline.com 3 http://www.tradepublishing.com http://www.hawaiihospitalityonline.com

Table of Contents for the Digital Edition of Hawaii Hospitality - May/June 2013

Hawaii's Female Chefs
War on Waste
Big Island Hookipa
Hawaii’s Little Touches
HRA Excellence Awards
Talk Story with George Szegeti
New Restaurants: Chef Chai and Liko Lehua Cafe
News Briefs
Association News

Hawaii Hospitality - May/June 2013