Project & Portfolio Summit 2008

Interfacing Projects and Requests: Changing IT Change Management Projects and service requests processes are key to the overall success of the IT change management process. The closer they are aligned the better the ability to define clear boundaries, dependencies and rules which help control the wider impact to other parts of the company (from IT to the business). Key Issues: (1) What is IT change management and why should Project Management care? (2) What are the people and process barriers slowing the integration between ITCM and PM? (3) How can tools impact the success of integrating ITCM and PM? Kris Brittain VP, Research Director The New IT Governance: Skills for Business Demand Management IT executives seeking to make IT governance more effective, raise the profile of IT and clarify IT management’s contribution will benefit from Gartner’s new approach to defining and implementing IT governance. Deciding what IT should work on (IT Demand Governance) is becoming an ever more critical element in enterprise performance. Effective IT leadership demands robust skills in strategy, planning and financial evaluation. KEY ISSUES – TBD Matt Light Research Director Daniel Stang This presentation gives guidance in how to consistently get, and keep, your Principal Analyst portfolio balance. Technical Infrastructure and commodity applications are certainly important to running the business, but such IT spending should be balanced with opportunities to advance business goals via innovative and enhanced IT services and systems. Too many IT organizations suffer the “death of a thousand cuts”: Letting insatiable demand for application and infrastructure maintenance and support slash away at their resource capacity till little or nothing is left. At a time of tight IT budgets, leadership is needed to preserve high-value projects in the IT portfolio. Key Issues: (1) What best practices should be used to prioritize and manage IT portfolios? (2) How should IT investment risks factor into project portfolio prioritization? (3) What is the appropriate level of application portfolio risk, and how is it determined? Costs, Risks & Returns: Striking the Optimal Portfolio Balance Mike Gerrard Vice President, Distinguished Analyst PPM Best Practices: Balancing Process Adoption & Process Automation Daniel Stang Principal Having established itself as a viable exercise in continual process improvement, Analyst PPM is not immune to challenges and potential risks. Ensuring your PPM strategy and system implementation are both successful requires a balanced investment in process adoption and process automation. In this session you will learn WHY and HOW you should pursue PPM, while mitigating and avoiding potential risks.

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