Gartner Outsourcing & Vendor Management Summit - May 19-21, 2008 - (Page 6)

Sessions SEVEN TRACKS with one objective: to move your ITO, BPO, Global sourcing initiatives in a positive direction. A B C D The New Sourcing Marketplace — Understanding the Opportunities and Risks: What’s beyond the traditional market? IT acquisition and delivery models will create a synthesis of old and new. The result: improved opportunities for IT efficiency and innovation. • Trends and opportunities in IT infrastructure and network services outsourcing • How “Green” is your sourcing engagement? • Current challenges in telecommunications • Application services outsourcing • Software as a service (“SaaS”) • The impact of the mega-vendors • Pros and cons of alternative delivery models Integrating Sourcing Strategy, Management & Governance Balancing Supply & Demand: Gain practical guidance on how to tame the complexity of multisourcing. • Formulating a business-oriented strategy • Hidden costs of sourcing options • Developing a high-performance sourcing organization • Co-management frameworks • Defining your governance style Optimizing Outsourcing Contracting, Pricing & Negotiations: See how to structure, transition and renegotiate outsourcing deals to mitigate risk and meet enterprise needs. • Critical components of an outsourcing contract • Common pricing models • Best practices for renegotiations • Security and the offshore deal • Why benchmarks sometimes fail Perfecting Vendor Management – Fostering Relationships & Collaboration: Discover best practices for managing your strategic and tactical vendors for enhanced performance and greater value. • The three pillars of vendor management • Sourcing and service management frameworks • The new role of service- and operation-level agreements • Assessing the health of an outsourcing deal Outsource Smarter. Register Now. gartner.com/us/outsourcing http://www.gartner.com/it/page.jsp?id=597509

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Gartner Outsourcing & Vendor Management Summit - May 19-21, 2008

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