Prevue November-December 2017 - 65
Hyatt Regency Hill
Country Resort & Spa
prototype is "Hill Country Touches," a
cute mason jar and tie a ribbon
country-style welcome with butcher
for THE BEST take-home pamper
paper on the sign-in table along with
gift. Or wander over to our 27-hole
Aunt Mary's rosemary grapefruit
course for All Sports Golf. Good at
iced tea and cucumber lime infused
throwing footballs? Used to play
water. Our pre-arrival "Know Before
lacrosse? Attendees showcase
You Go" video acquaints guests
those skills as they try a totally new
with resort features. Ultimately, we
take on the game of golf.
want to curate unforgettable event
experiences for both planners
How is technology being used
and attendees.
to enhance the meetings and
incentives experience?
Erin Medina
Director of events,
Hyatt Regency Hill
Country Resort & Spa
hillcountry.regency.
hyatt.com
Can you name a few cutting
edge, outside-the-box or hands-
Hyatt Hotels recently rolled out
on experiences that you
the Event Concierge App (ECA),
offer groups?
which allows meeting planners
to send any request from their
Experiences are all about making
personal devices to the appropriate
memories, doing things you
department/individual who can fulfill
normally wouldn't do, and topping
it, or check the status of a request
Prevue: Can you describe how
your last team networking activity.
and communicate directly with the
innovation plays out at your
How about a blend bar, where
events team. The new app also
hotel/resort?
attendees learn how different
lets Hyatt track information that is
essential oils and scrubs fit their
vital to providing better support for
personal needs. Bottle it up in a
future events. Win, win.
At Hyatt Regency Hill Country
Resort & Spa, we create signature
experiences by connecting guests
to the people and things that matter
most to them. Each aspect of their
stay, whether arrival, guest room
presentation, drinking and dining
or special events, can become
a potential touch point, or a way
to enhance their experience.
Examples? Energize a gathering by
skipping the typical meeting room
"box" in favor of a unique glamping
event. Or stick with traditional
meeting spaces but do an "unmeeting" set-up that mixes traditional
banquet rounds with school tables,
highboys in back, and comfortable
lounge furniture up-front. Since our
resort was a family-owned ranch
for many generations, one event
Henry's Hollow glamping event
prevuemeetings.com | 65
http://hillcountry.regency.hyatt.com
http://www.hyatt.com
http://www.prevuemeetings.com
Table of Contents for the Digital Edition of Prevue November-December 2017
Prevue November-December 2017 - 1
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