Recommend December 2017 - 26
DELTA conTinuEs To iMPRoVE THE
cusToMER EXPERiEncE To MAKE
YouR TRiP MoRE EnJoYABLE
As a global airline and one of the world's largest carriers, Delta Air
Lines strives to be the most preferred carrier serving the EMEAI
region each day. Since 2005, Delta's presence in the region has
more than doubled, and the airline now offers nonstop service from
15 U.S. hubs and gateways, connecting passengers to destinations
across the Atlantic.
Delta continues to make transatlantic travel an easier and more
relaxing experience, offering more than 170 daily peak-season
flights to 32 destinations in 19 countries in the EMEAI region. In fact,
Delta flies to more than 334 destinations in over 62 countries on six
continents. And with service to four African countries, Delta offers
more nonstop service between the two continents than any other
airline. And together with its partners, Delta can bring you anywhere
you want to go in the world.
Chef-curated menus featuring seasonal ingredients served on our
new Alessi serviceware in Delta One.
World-class airport experience
Complimentary in-flight mobile messaging
available on over 1,100 Wi-Fi enabled Delta aircraft.
Putting both leisure and
business destinations within reach
Delta's expansive network provides travelers access to a wide
variety of both leisure and business destinations, and the airline is
committed to making international travel even more convenient. In
the summer of 2017, Delta added nonstop flights to three popular
European destinations with new services to Berlin, Glasgow, and
Lisbon. In 2018, Delta will again expand its direct service to this
region by adding nonstop flights from Orlando and Los Angeles to
Amsterdam; Indianapolis and Los Angeles to Paris; New York to
Nigeria; and Atlanta to Lisbon, as well as adding new service from
New York to the Azores. In addition to these new routes in 2018,
destinations like Zurich, Munich, Tel Aviv and Johannesburg are all
within easy reach. And as Delta and its partners at SkyTeam and
Virgin Atlantic add frequencies to European hubs in Amsterdam,
Paris, Rome, and London, travel to cities across the region becomes
even more convenient.
4
Adding more cities and flights is only one aspect of Delta's strategy
for the region. When passengers arrive or depart from Delta's key
hubs, they do so through new and improved facilities. With over $7
billion invested in airport projects since 2006 and an additional $12
billion planned in the coming years, Delta and its airport partners
are committed to improving the customer experience. Delta's
international terminal in Atlanta offers highly efficient check-in,
security and baggage services with a glass wall offering views of
take-offs and landings throughout the terminal. In Los Angeles (LAX),
Delta has co-located its operations with a number of its partners to
bring customers more efficient connections and an improved airport
experience. Over the next several years, LAX travelers can expect
a private Delta One check-in lounge, new Delta Sky Club® facilities,
and fast check-in for Delta Shuttle services. Airport enhancements
are also underway at Seattle-Tacoma (SEA), Salt Lake City (SLC),
and New York (LGA and JFK) airports to bring our customers state of
the art airport facilities.
Making the journey easier
Investments in technology have enabled Delta to deliver unmatched
customer service through industry-leading, convenient travel tools.
Delta's digital innovation makes traveling easier for passengers
throughout their journey. Using the award-winning Fly Delta app
(on iPhone or Android), customers can access their eBoarding
pass, receive travel alerts, change their seat assignment, view flight
status, check the weather, rebook a flight, track bags in real-time,
and even remind them where they parked. Delta has also partnered
with CLEAR, the leading U.S. biometric identity platform that utilizes
fingerprint and iris identification technology, affording customers an
expedited security experience1. In addition, Delta is continuously
testing and introducing new technology that makes travelling easier
Table of Contents for the Digital Edition of Recommend December 2017
Recommend December 2017 - 1
Recommend December 2017 - 2
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