Recommend December 2011 - (Page 10)

rail europe is on track rca Best Rail Vacation Provider 15th annual transport hertz revs it upamerica winner FOR AWARDS PIECES rca 15th annual readers’ choice awards winner Best Rail Vacation Provider for Travel Agent Support rca Best Rental Car Company 15th annual winner FOR AWARDS PIECES rca 15th annual readers’ choice awards winner Best Rental Car Company for Travel Agent Support stacey zable stacey zable “These awards are a testament to Rail Europe’s strong connection with the agent community.... With our exclusive agent website, online training, and live chat sessions, we’ve equipped agents with the ability to research and book train travel faster than ever before.” Frederic Langlois, President & CEO, Rail Europe, Inc. For the fourth year in a row, Rail Europe, which represents 35 European railroads, has won Recommend’s Readers Choice Awards in two categories: Best Rail Vacation Provider and Best Rail Vacation Provider for Travel Agent Support. Frederic Langlois, president and CEO of Rail Europe, Inc., says the company values agents. “These awards are a testament to Rail Europe’s strong connection with the agent community,” he says. “We know train travel remains an integral part of every European vacation and with our exclusive agent website, online training, and live chat sessions, we’ve equipped agents with the ability to research and book train travel faster than ever before.” New agreements with two major national railroads in the United Kingdom and in Spain this year gave agents the ability to book advance tickets for their clients at the same rates than if they were to purchase the tickets locally. As a result, Rail Europe has since doubled its number of rail travelers in the U.K. and has seen an almost 90 percent increase in rail travelers to Spain compared with previous year’s sales. A new “Print at Home” feature was launched for rail tickets in 2011, allowing agents to cater to their “last-minute clients.” New City Cards providing clients with a time- and money-saving sightseeing option have also been added this year, with plans to make more destinations available in 2012. l contact information Rail Europe: (800) 438-7245; agent.raileurope.com 10 december 2011 Hertz has proven itself to agents and consumers as a favorite in the car rental industry. This year marks its 12th consecutive win as Best Rental Car Company and 11th consecutive win as the Best Rental Car Company for Travel Agent Support in Recommend’s Readers’ Choice Awards. The company must be doing something right. Bob Stuart, sr. v.p., global sales, The Hertz Corporation, see the two awards as “truly an honor as it reflects both the services we provide agents as well as those we provide to their customers and we want to thank those agents who voted for Hertz.” The car rental company recently revamped its collections, including The Prestige, Adrenaline and Green Traveler collections, adding additional cars, especially in the popular “muscle car” category. Improvements were made to its Gold Plus Rewards loyalty program, increasing its user-friendliness. The company also launched Hertz Business Rewards, a program targeted at small- and mid-size businesses where rewards are earned by both the renter and their company. Upcoming initiatives include more technological innovations to continue to improve the car rental experience. Hertz plans to also expand further its off airport operations, Hertz Local Edition. “Everything we do at Hertz is focused on the customer and providing the utmost in service to them and we’re pleased that agents recognize this and the value we bring to the travel experience,” says Stuart. Adding that, “Throughout the years we’ve offered programs to help educate and train agents as well as programs that reward agents for booking Hertz. Currently, our Hertz Agent Gold Rewards program rewards travel agents for booking Hertz car rentals by allowing agents to personally choose rewards that range from high-end merchandise, travel, entertainment, and a variety of other reward options.” l “[The two awards are] truly an honor as it reflects both the services we provide agents as well as those we provide to their customers and we want to thank those agents who voted for Hertz.” Bob Stuart, Senior Vice President, Global Sales, The Hertz Corporation contact information Hertz: (800) 654-3131; hertz.com recommend.com http://agent.raileurope.com http://www.hertz.com http://www.recommend.com

Table of Contents for the Digital Edition of Recommend December 2011

Sabre Travel Network
Rail Europe & Hertz Rental Car
Southwest Airlines & Delta Air Lines
Florida
Hawaii
France & Italy
Tahiti
Thailand
China
Cancun
Riviera Maya
Costa Rica
Jamaica
Aruba Certified Expert Specialist Program
Saint Lucia
South Africa
Israel
Isram
Abercrombie & Kent
Globus
Goway Travel
Travel Impressions
Avanti Destinations
GOGO Worldwide Vacations
Apple Vacations
Tauck
Marriott International
Starwood Hotels & Resorts
Four Seasons Hotels & Resorts
Sandals & Beaches Resorts
AMResorts
Best Western International
Cruising to the Top

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