Functionality by Vendor The chart below combines the responses to the questions on EHR system functionality and calculates the average score for vendors (used by more than five respondents) for each question. The highest combined rating a vendor could receive is 30. The chart is intended not only to provide a look at how systems perform (based on the opinions of respondents), but also to identify areas where vendors are particularly strong. System Functionality by Vendor MDIntelleSys (N=6) 4.33 EyeMD EMR (N=7) 3.57 IO Practiceware (N=6) 4.12 Mdoffice (N=11) 3.64 Management Plus (N=10) 3.29 NexTech (N=6) 2.83 GE Healthcare (N=3) 4.67 4.50 4.14 4.57 4.49 4.50 3.00 3.00 Integrity Digital Solutions (N=5) 3.20 3.50 Other (N=60) 3.39 3.62 NextGen Healthcare (N=63) 3.37 Medinformatix (N=5) 3.80 4.43 4.57 4.50 4.57 3.96 4.52 4.26 4.31 4.37 3.99 4.13 4.16 4.14 4.05 3.57 4.14 4.12 4.43 3.29 3.67 4.33 3.60 4.33 Increased practice efficiency 4.25 4.20 3.40 3.65 3.80 3.68 3.58 3.43 3.90 3.66 3.20 3.80 3.20 3.40 3.80 3.55 3.36 3.34 Organizes information in intuitive/useful way 3.60 3.80 Customizable to practice needs 4.20 3.64 Compulink Business Solutions (N=31) 3.10 4.15 Medflow (N=49) 3.16 3.65 3.62 3.13 3.64 KeyMedical Software (N=8) 2.88 4.12 3.11 3.89 2.75 iMedicWare (N=5) 4.67 3.84 4.44 4.24 4.50 High quality support from vendor Fast and reliable Compatible with other hardware/software 3.81 3.78 2.84 2.40 3.02 2.24 2.51 3.00 0 APRIL 2013 | EHR SATISFACTION STUDY | MCKINLEY ADVISORS 5 10 15 20 25 30 25