AE July/Aug 2019 Vol 28 No 4 - Cover1

ab
c

rec
om
me
nd
ed

ADMINISTRATIVE EYECARE
JULY/AUGUST 19 // VOLUME 28 // NO. 4

ALTERNATIVES TO

PRIVATE
EQUITY
A GUIDING STAR IS BORN-
HOW ADOPTING A NEW

APPROACH TO FEEDBACK
TRANSFORMED OUR
PRACTICE CULTURE
2019

MEDICARE UPDATE

rea
din
g,

pp
.1
0,
14
,&

30



AE July/Aug 2019 Vol 28 No 4

Table of Contents for the Digital Edition of AE July/Aug 2019 Vol 28 No 4

Alternatives to Private Equity
A Guiding Star Is Born—How Adopting a New Approach to Feedback Transformed Our Practice Culture
2019 Medicare Update
The Art of Taking a Vacation
Advanced Administration: Asking Better Questions for Better Results
Business Operations: Understanding Personalities Enhances Relationships and Productivity
Customer Care: Everything Speaks—8 Key Messages You Might Be Sending Your Patients
Fast Practice: There’s an App (or Adapter) for That—Use of Mobile Devices in Eyecare Treatment Models
Human Resources: Training Employees to Create Exceptional Patient Experiences—5 Tips
InfoTech: BYOD—Managing Personal Devices in the Workplace
Marketing Minute: Marketing by the Numbers— How Much Should You Allocate?
Technicians: Teaching Skills for Successful Technicians, Part 2— Getting Buy-In from Your Board
Washington Watch: Bringing Everyone to the Table— ASCRS and ASOA Facilitate Successful Dialogue Between Practices and EHR Vendors
ASC: Survey Watch
Asked & Answered
ASOA Annual Meeting Recap
ASOA News: In Case You Missed It
Bookshelf: Dealing With People You Can’t Stand
COE Corner: Focal Point, the Patient—“Better 1 or Better 2”
Focus on a Practice: Schein Ernst Mishra Eye on What It Takes To Become a Center of Excellence
Gamechanger: Traci Fritz, COE, COA
Making the Case: Patient Satisfaction—You Are My One and Only
Peer to Peer: What One New Thing Have You Learned—or Been Reminded of—Recently?
AE July/Aug 2019 Vol 28 No 4 - Cover1
AE July/Aug 2019 Vol 28 No 4 - Cover2
AE July/Aug 2019 Vol 28 No 4 - 1
AE July/Aug 2019 Vol 28 No 4 - 2
AE July/Aug 2019 Vol 28 No 4 - 3
AE July/Aug 2019 Vol 28 No 4 - 4
AE July/Aug 2019 Vol 28 No 4 - The Art of Taking a Vacation
AE July/Aug 2019 Vol 28 No 4 - Advanced Administration: Asking Better Questions for Better Results
AE July/Aug 2019 Vol 28 No 4 - 7
AE July/Aug 2019 Vol 28 No 4 - Business Operations: Understanding Personalities Enhances Relationships and Productivity
AE July/Aug 2019 Vol 28 No 4 - 9
AE July/Aug 2019 Vol 28 No 4 - Customer Care: Everything Speaks—8 Key Messages You Might Be Sending Your Patients
AE July/Aug 2019 Vol 28 No 4 - 11
AE July/Aug 2019 Vol 28 No 4 - Fast Practice: There’s an App (or Adapter) for That—Use of Mobile Devices in Eyecare Treatment Models
AE July/Aug 2019 Vol 28 No 4 - 13
AE July/Aug 2019 Vol 28 No 4 - Human Resources: Training Employees to Create Exceptional Patient Experiences—5 Tips
AE July/Aug 2019 Vol 28 No 4 - 15
AE July/Aug 2019 Vol 28 No 4 - InfoTech: BYOD—Managing Personal Devices in the Workplace
AE July/Aug 2019 Vol 28 No 4 - 17
AE July/Aug 2019 Vol 28 No 4 - Marketing Minute: Marketing by the Numbers— How Much Should You Allocate?
AE July/Aug 2019 Vol 28 No 4 - 19
AE July/Aug 2019 Vol 28 No 4 - Technicians: Teaching Skills for Successful Technicians, Part 2— Getting Buy-In from Your Board
AE July/Aug 2019 Vol 28 No 4 - 21
AE July/Aug 2019 Vol 28 No 4 - Washington Watch: Bringing Everyone to the Table— ASCRS and ASOA Facilitate Successful Dialogue Between Practices and EHR Vendors
AE July/Aug 2019 Vol 28 No 4 - 23
AE July/Aug 2019 Vol 28 No 4 - Alternatives to Private Equity
AE July/Aug 2019 Vol 28 No 4 - 25
AE July/Aug 2019 Vol 28 No 4 - 26
AE July/Aug 2019 Vol 28 No 4 - 27
AE July/Aug 2019 Vol 28 No 4 - 28
AE July/Aug 2019 Vol 28 No 4 - 29
AE July/Aug 2019 Vol 28 No 4 - A Guiding Star Is Born—How Adopting a New Approach to Feedback Transformed Our Practice Culture
AE July/Aug 2019 Vol 28 No 4 - 31
AE July/Aug 2019 Vol 28 No 4 - 32
AE July/Aug 2019 Vol 28 No 4 - 33
AE July/Aug 2019 Vol 28 No 4 - 2019 Medicare Update
AE July/Aug 2019 Vol 28 No 4 - 35
AE July/Aug 2019 Vol 28 No 4 - 36
AE July/Aug 2019 Vol 28 No 4 - 37
AE July/Aug 2019 Vol 28 No 4 - 38
AE July/Aug 2019 Vol 28 No 4 - 39
AE July/Aug 2019 Vol 28 No 4 - ASC: Survey Watch
AE July/Aug 2019 Vol 28 No 4 - 41
AE July/Aug 2019 Vol 28 No 4 - Asked & Answered
AE July/Aug 2019 Vol 28 No 4 - 43
AE July/Aug 2019 Vol 28 No 4 - ASOA Annual Meeting Recap
AE July/Aug 2019 Vol 28 No 4 - 45
AE July/Aug 2019 Vol 28 No 4 - 46
AE July/Aug 2019 Vol 28 No 4 - 47
AE July/Aug 2019 Vol 28 No 4 - 48
AE July/Aug 2019 Vol 28 No 4 - 49
AE July/Aug 2019 Vol 28 No 4 - 50
AE July/Aug 2019 Vol 28 No 4 - 51
AE July/Aug 2019 Vol 28 No 4 - ASOA News: In Case You Missed It
AE July/Aug 2019 Vol 28 No 4 - 53
AE July/Aug 2019 Vol 28 No 4 - 54
AE July/Aug 2019 Vol 28 No 4 - 55
AE July/Aug 2019 Vol 28 No 4 - Bookshelf: Dealing With People You Can’t Stand
AE July/Aug 2019 Vol 28 No 4 - COE Corner: Focal Point, the Patient—“Better 1 or Better 2”
AE July/Aug 2019 Vol 28 No 4 - Focus on a Practice: Schein Ernst Mishra Eye on What It Takes To Become a Center of Excellence
AE July/Aug 2019 Vol 28 No 4 - 59
AE July/Aug 2019 Vol 28 No 4 - Gamechanger: Traci Fritz, COE, COA
AE July/Aug 2019 Vol 28 No 4 - 61
AE July/Aug 2019 Vol 28 No 4 - Making the Case: Patient Satisfaction—You Are My One and Only
AE July/Aug 2019 Vol 28 No 4 - 63
AE July/Aug 2019 Vol 28 No 4 - Peer to Peer: What One New Thing Have You Learned—or Been Reminded of—Recently?
AE July/Aug 2019 Vol 28 No 4 - Cover3
AE July/Aug 2019 Vol 28 No 4 - Cover4
http://www.nxtbook.com/ygsreprints/ASOA/ae_septoct19
http://www.nxtbook.com/ygsreprints/ASOA/g107843_ae_julyaug19
http://www.nxtbook.com/ygsreprints/ASOA/g105962_ae_mayjun19
http://www.nxtbook.com/ygsreprints/ASOA/g104576_ae_marapr19
http://www.nxtbook.com/ygsreprints/ASOA/g103212_ae_janfeb19
http://www.nxtbook.com/ygsreprints/ASOA/g99529_ae_novdec18
http://www.nxtbook.com/ygsreprints/ASOA/g97160_ae_septoct18
http://www.nxtbook.com/ygsreprints/ASOA/g96528_ae_julyaugust18
http://www.nxtbook.com/ygsreprints/ASOA/g93925_ae_mayjune18
http://www.nxtbook.com/ygsreprints/ASOA/g92298_ae_marapr18
http://www.nxtbook.com/ygsreprints/ASOA/g89361_ae_janfeb18
http://www.nxtbook.com/ygsreprints/ASOA/g86698_ae_novdec17
http://www.nxtbook.com/ygsreprints/ASOA/g81746_ae_septoct17
http://www.nxtbook.com/ygsreprints/ASOA/g80299_ae_julaug17
http://www.nxtbook.com/ygsreprints/ASOA/g77256_ae_mayjun17
http://www.nxtbook.com/ygsreprints/ASOA/g74401_ae_marapr17
http://www.nxtbook.com/ygsreprints/ASOA/g72340_ae_janfeb17
http://www.nxtbook.com/ygsreprints/ASOA/ae_novdec16
http://www.nxtbook.com/ygsreprints/ASOA/ae_septoct16
http://www.nxtbook.com/ygsreprints/ASOA/ae_julaug16
http://www.nxtbook.com/ygsreprints/ASOA/asoa_mayjune2016
http://www.nxtbook.com/ygsreprints/ASOA/asoa_marapr2016
http://www.nxtbook.com/ygsreprints/ASOA/asoa_janfeb16
http://www.nxtbook.com/ygsreprints/ASOA/ae_novdec15
http://www.nxtbook.com/ygsreprints/ASOA/asoa_sepoct15
http://www.nxtbook.com/ygsreprints/APTA/g52750_apta_25ada
http://www.nxtbook.com/ygsreprints/ASOA/asoa_julyaug2015
http://www.nxtbook.com/ygsreprints/ASOA/asoa_mayjune2015
http://www.nxtbook.com/ygsreprints/ASOA/asoa_marapr2015
http://www.nxtbook.com/ygsreprints/ASOA/asoa_janfeb15
http://www.nxtbook.com/ygsreprints/ASOA/asoa_novdec14
http://www.nxtbook.com/ygsreprints/ASOA/asoa_sepoct14_AE
http://www.nxtbook.com/ygsreprints/ASOA/asoa_julaug14
http://www.nxtbook.com/ygsreprints/ASOA/ASOA_MayJunAE
http://www.nxtbook.com/ygsreprints/ASOA/ASOA_MarAprAE
http://www.nxtbook.com/ygsreprints/ASOA/ASOA_JanFebAE
http://www.nxtbook.com/ygsreprints/ASOA/ASOA_no4eZine
http://www.nxtbook.com/ygsreprints/ASOA/asoa_fall_2013
http://www.nxtbook.com/ygsreprints/ASOA/asoa_no3_ezine
http://www.nxtbook.com/ygsreprints/ASOA/asoa/asoa_summer_2013
http://www.nxtbook.com/ygsreprints/ASOA/ehr_cust_survey_Apr2013
http://www.nxtbook.com/ygsreprints/ASOA/asoa_no2_2013_ezine
http://www.nxtbookMEDIA.com