AE July/August 2018 Vol 27 No 4 - 37

M

anaging an ophthalmology practice is full
of challenges especially when it comes to
staff policy and procedures. One of the best
policies the physician owner and I put into
practice was to require certification for all
technical staff.

OUR EXPERIENCE
The use of well-trained certified Allied Ophthalmic
Personnel (AOP) is a huge advantage for practices,
physicians, and patients, impacting clinical practice,
patient satisfaction, and practice revenue.
Clinical knowledge and skills. Certified AOP have
a better knowledge base along with elevated skills and
can perform more than the basic functions of the eye
exam. They better understand the reasoning behind
the tests they perform, how to perform them correctly,
and whether their outcomes are acceptable or if further
testing or retesting is needed. Certified AOP know and
understand "the why."
Having certified technicians not only helps our
clinic run more smoothly. The doctors also know
they can rely on the technicians' skills. Our technicians show a greater understanding of the big picture
when it comes to patient care. Their insight and
understanding regarding test results and refraction
outcomes help the doctors save time in clinic as they
rarely have to re-do refractions or re-check an intraocular pressure for accuracy.



Table of Contents for the Digital Edition of AE July/August 2018 Vol 27 No 4

AE July/August 2018 Vol 27 No 4 - Cover1
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AE July/August 2018 Vol 27 No 4 - Cover3
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