People & Strategy Summer 2017 Vol. 40 Issue 3 - 64

Linking Theory + Practice
The New Era of IoT
We are all operating
as "corporate athletes"
-dealing with too
many decisions, too
many emails, and too
many meetings in not
enough hours.
After all, with legal context on these
issues still evolving, no company wants
to face accusations of discrimination.13
Indeed, establishing trust between
worker and employer is the linchpin of
successful applications of the quantified employee. Constant and consistent
communication is key. Clearly explain
your goals, allow people to opt in or
out of new programs, and make available channels for anonymous or open
feedback about the program. Often,
the biggest challenge is people's fear of
the unknown, and you can ameliorate
this by communicating clearly and
honestly about what you are aiming to
do and why, with regular reminders of
how workplace wearables can benefit
employees as well as management.
With IoT applications more common and wearable devices more
popular, most people will become
increasingly comfortable with the idea
of being quantified-for wellness,
efficiency, and more. Considering that
at work, more than two-thirds of us
feel "overwhelmed" by the pace and
constant flow of information we have
to process,14 it will likely feel ever more
natural to use related technology and
applications in the office, aiming to
make work easier and reduce stress.
The convergence of the IoT and the
quantified self gives organizations an
opportunity to use data to help make
work more productive and meaningful
for both employer and worker. If organizational leaders carefully balance
business needs with employees' goals,
privacy concerns, and lifestyles, they
can solve workplace problems and
64

PEOPLE + STRATEGY

make the company more competitive.
Few of us have a real chance to become world-class athletes, even with a
technological boost. But by giving people the data they need to accomplish
real-world goals, we can help employees
and companies gain a competitive edge
in the Internet-of-people, or IoP, era.
Josh Bersin, M.B.A., founded Bersin &
Associates, now Bersin by Deloitte, in 2001
to provide research and advisory services
focused on corporate learning. He is a
frequent speaker at industry events and a
popular blogger.
Joe Mariani is the research lead for Deloitte's ongoing exploration into the Internet of things examining the IoT's impact on
a diverse set of issues, from business strategy to technical trends. Mariani's research
focuses on how new technologies are used
by society and organizations.
Kelly Monahan is a manager with Deloitte
Services, affiliated with Deloitte's Center for
Integrated Research. Her research focuses
on the impact of behavioral economics on
talent and leadership within organizations.
Brad Winn, Ph.D., is a senior editor for the
People + Strategy journal and a leadership
professor at Utah State University. He is
an award-winning instructor who presents
regularly at national events. Brad can be
reached at brad.winn@usu.edu or see
www.huntsman.usu.edu/bradwinn.

References
Bersin, J., Mariani, J., & Monahan, K.
(2016). Will IoT technology bring us the
quantified employee? The Internet of
things in human resources. See https://
dupress.deloitte.com/dup-us-en/focus/
internet-of-things/people-analytics-iot-human-resources.html.
2
van Berkel, A. The overwhelmed employee:
Simplify the work environment, Deloitte
University Press, 2014, www2.deloitte.
com/global/en/pages/human-capital/
articles/overwhelmed-employee.html.
3
Ibid.
4
IDC, Worldwide wearables market forecast
1

to reach 45.7 million units shipped in
2015 and 126.1 million units in 2019,
according to IDC, March 30, 2015, www.
idc.com
5
Wolf, G. The quantified self, TED@Cannes,
June 2010, www.ted.com/talks/gary_
wolf_the_quantified_self.
6
Bersin, J. People analytics takes off: Ten
things we've learned. LinkedIn Pulse,
October 19, 2015, www.linkedin.com/
pulse/people-analytics-takes-off-tenthings-weve-learned-josh-bersin.
7
For a discussion of the technologies behind
the IoT, see Jonathan Holdowsky, Monika
Mahto, Michael E. Raynor, and Mark J.
Cotteleer, Inside the Internet of Things (IoT),
8
Deloitte University Press, August 21, 20105,
http://dupress.com/articles/iot-primer-iot-technologies-applications/.
9
Bersin, J., Collins, L., Mallon, D., Moir, J.,
Straub, R., People analytics: Gaining
speed, Deloitte University Press, February
29, 2016, http://dupress.com/articles/
people-analytics-in-hr-analytics-teams/.
9
Taylor, F.W., (1911). The Principles of Scientific Management. New York: Harper &
Brothers.
10
UPS, "Leadership matters: Sustainability,"
www.ups.com/content/us/en/bussol/
browse/leadership-telematics.html,
accessed May 3, 2016.
11
Goldstein, J. "To increase productivity,
UPS monitors drivers' every move."
http://www.npr.org/sections/money/2014/04/17/303770907/to-increase-productivity-ups-monitors-drivers-every-move
12
Hill, A. "Hand data to employees to make
wearable tech bearable at work," Financial Times, June 8, 2015, www.ft.com/
cms/s/0/b1447faa-0ad0-11e5-9df400144feabdc0.html.
13
Peppet, S. Regulating the Internet of
Things: First steps towards managing
discrimination, privacy, security and consent, Texas Law Review ,93(1), June 2014,
pp. 85-176, www.texaslrev.com/wp-content/uploads/2015/08/Peppet-93-1.pdf.
14
van Berkel, A. The overwhelmed employee:
Simplify the work environment, Deloitte
University Press, 2014, www2.deloitte.
com/global/en/pages/human-capital/
articles/overwhelmed-employee.html.


http://www.idc.com http://www.idc.com http://www.ted.com/talks/gary_wolf_the_quantified_self http://www.ted.com/talks/gary_wolf_the_quantified_self http://www.linkedin.com/pulse/people-analytics-takes-off-tenthings-weve-learned-josh-bersin http://www.linkedin.com/pulse/people-analytics-takes-off-tenthings-weve-learned-josh-bersin http://dupress.com/articles/iot-primer-iot-technologies-applications/ http://dupress.com/articles/people-analytics-in-hr-analytics-teams/ http://dupress.com/articles/people-analytics-in-hr-analytics-teams/ http://www.ups.com/content/us/en/bussol/browse/leadership-telematics.html http://www.npr.org/sections/money/2014/04/17/303770907/to-increase-productivity-ups-monitors-drivers-every-move http://www.npr.org/sections/money/2014/04/17/303770907/to-increase-productivity-ups-monitors-drivers-every-move http://www.huntsman.usu.edu/bradwinn http://www.ft.com/cms/s/0/b1447faa-0ad0-11e5-9df4-00144feabdc0.html http://www.ft.com/cms/s/0/b1447faa-0ad0-11e5-9df4-00144feabdc0.html http://www.ft.com/cms/s/0/b1447faa-0ad0-11e5-9df4-00144feabdc0.html http://dupress.deloitte.com/dup-us-en/focus/internet-of-things/people-analytics-iot-human-resources.html http://dupress.deloitte.com/dup-us-en/focus/internet-of-things/people-analytics-iot-human-resources.html http://dupress.deloitte.com/dup-us-en/focus/internet-of-things/people-analytics-iot-human-resources.html http://www.texaslrev.com/wp-content/uploads/2015/08/Peppet-93-1.pdf http://www.texaslrev.com/wp-content/uploads/2015/08/Peppet-93-1.pdf http://www2.deloitte.com/global/en/pages/human-capital/articles/overwhelmed-employee.html http://www2.deloitte.com/global/en/pages/human-capital/articles/overwhelmed-employee.html http://www2.deloitte.com/global/en/pages/human-capital/articles/overwhelmed-employee.html http://www2.deloitte.com/global/en/pages/human-capital/articles/overwhelmed-employee.html

Table of Contents for the Digital Edition of People & Strategy Summer 2017 Vol. 40 Issue 3

From the Executive Editor
From the Guest Editors
Perspectives
It’s Time for a Second Playbook: HR’s Leadership Role in Transformation
Industry 4.0: Preparing for the Future of Work
When Fast Is Too Slow: “Xcelerating” Leaders at Electronic Arts
Patagonia’s Journey into a New Regenerative Performance Approach
Getting Results with Talent Analytics
How Artificial Intelligence Will Change HR
The Internet of People Delivers New Ways of Learning
Executive Roundtable
In First Person
Linking Theory + Practice
Book Reviews
Leadership Insights
People & Strategy Summer 2017 Vol. 40 Issue 3 - Cover1
People & Strategy Summer 2017 Vol. 40 Issue 3 - Cover2
People & Strategy Summer 2017 Vol. 40 Issue 3 - 1
People & Strategy Summer 2017 Vol. 40 Issue 3 - 2
People & Strategy Summer 2017 Vol. 40 Issue 3 - 3
People & Strategy Summer 2017 Vol. 40 Issue 3 - From the Executive Editor
People & Strategy Summer 2017 Vol. 40 Issue 3 - 5
People & Strategy Summer 2017 Vol. 40 Issue 3 - From the Guest Editors
People & Strategy Summer 2017 Vol. 40 Issue 3 - 7
People & Strategy Summer 2017 Vol. 40 Issue 3 - Perspectives
People & Strategy Summer 2017 Vol. 40 Issue 3 - 9
People & Strategy Summer 2017 Vol. 40 Issue 3 - 10
People & Strategy Summer 2017 Vol. 40 Issue 3 - 11
People & Strategy Summer 2017 Vol. 40 Issue 3 - 12
People & Strategy Summer 2017 Vol. 40 Issue 3 - 13
People & Strategy Summer 2017 Vol. 40 Issue 3 - It’s Time for a Second Playbook: HR’s Leadership Role in Transformation
People & Strategy Summer 2017 Vol. 40 Issue 3 - 15
People & Strategy Summer 2017 Vol. 40 Issue 3 - 16
People & Strategy Summer 2017 Vol. 40 Issue 3 - 17
People & Strategy Summer 2017 Vol. 40 Issue 3 - 18
People & Strategy Summer 2017 Vol. 40 Issue 3 - 19
People & Strategy Summer 2017 Vol. 40 Issue 3 - Industry 4.0: Preparing for the Future of Work
People & Strategy Summer 2017 Vol. 40 Issue 3 - 21
People & Strategy Summer 2017 Vol. 40 Issue 3 - 22
People & Strategy Summer 2017 Vol. 40 Issue 3 - 23
People & Strategy Summer 2017 Vol. 40 Issue 3 - When Fast Is Too Slow: “Xcelerating” Leaders at Electronic Arts
People & Strategy Summer 2017 Vol. 40 Issue 3 - 25
People & Strategy Summer 2017 Vol. 40 Issue 3 - 26
People & Strategy Summer 2017 Vol. 40 Issue 3 - 27
People & Strategy Summer 2017 Vol. 40 Issue 3 - 28
People & Strategy Summer 2017 Vol. 40 Issue 3 - 29
People & Strategy Summer 2017 Vol. 40 Issue 3 - Patagonia’s Journey into a New Regenerative Performance Approach
People & Strategy Summer 2017 Vol. 40 Issue 3 - 31
People & Strategy Summer 2017 Vol. 40 Issue 3 - 32
People & Strategy Summer 2017 Vol. 40 Issue 3 - 33
People & Strategy Summer 2017 Vol. 40 Issue 3 - 34
People & Strategy Summer 2017 Vol. 40 Issue 3 - 35
People & Strategy Summer 2017 Vol. 40 Issue 3 - Getting Results with Talent Analytics
People & Strategy Summer 2017 Vol. 40 Issue 3 - 37
People & Strategy Summer 2017 Vol. 40 Issue 3 - 38
People & Strategy Summer 2017 Vol. 40 Issue 3 - 39
People & Strategy Summer 2017 Vol. 40 Issue 3 - 40
People & Strategy Summer 2017 Vol. 40 Issue 3 - 41
People & Strategy Summer 2017 Vol. 40 Issue 3 - How Artificial Intelligence Will Change HR
People & Strategy Summer 2017 Vol. 40 Issue 3 - 43
People & Strategy Summer 2017 Vol. 40 Issue 3 - 44
People & Strategy Summer 2017 Vol. 40 Issue 3 - 45
People & Strategy Summer 2017 Vol. 40 Issue 3 - 46
People & Strategy Summer 2017 Vol. 40 Issue 3 - 47
People & Strategy Summer 2017 Vol. 40 Issue 3 - The Internet of People Delivers New Ways of Learning
People & Strategy Summer 2017 Vol. 40 Issue 3 - 49
People & Strategy Summer 2017 Vol. 40 Issue 3 - 50
People & Strategy Summer 2017 Vol. 40 Issue 3 - 51
People & Strategy Summer 2017 Vol. 40 Issue 3 - Executive Roundtable
People & Strategy Summer 2017 Vol. 40 Issue 3 - 53
People & Strategy Summer 2017 Vol. 40 Issue 3 - 54
People & Strategy Summer 2017 Vol. 40 Issue 3 - 55
People & Strategy Summer 2017 Vol. 40 Issue 3 - 56
People & Strategy Summer 2017 Vol. 40 Issue 3 - 57
People & Strategy Summer 2017 Vol. 40 Issue 3 - In First Person
People & Strategy Summer 2017 Vol. 40 Issue 3 - 59
People & Strategy Summer 2017 Vol. 40 Issue 3 - Linking Theory + Practice
People & Strategy Summer 2017 Vol. 40 Issue 3 - 61
People & Strategy Summer 2017 Vol. 40 Issue 3 - 62
People & Strategy Summer 2017 Vol. 40 Issue 3 - 63
People & Strategy Summer 2017 Vol. 40 Issue 3 - 64
People & Strategy Summer 2017 Vol. 40 Issue 3 - 65
People & Strategy Summer 2017 Vol. 40 Issue 3 - Book Reviews
People & Strategy Summer 2017 Vol. 40 Issue 3 - 67
People & Strategy Summer 2017 Vol. 40 Issue 3 - 68
People & Strategy Summer 2017 Vol. 40 Issue 3 - Leadership Insights
People & Strategy Summer 2017 Vol. 40 Issue 3 - 70
People & Strategy Summer 2017 Vol. 40 Issue 3 - Cover3
People & Strategy Summer 2017 Vol. 40 Issue 3 - Cover4
http://www.nxtbook.com/ygsreprints/HRPS/hrps_41_3_2018
http://www.nxtbook.com/ygsreprints/HRPS/hrps_41_2_2018
http://www.nxtbook.com/ygsreprints/HRPS/hrps_41_1_2018
http://www.nxtbook.com/ygsreprints/HRPS/hrps_40_4_2017
http://www.nxtbook.com/ygsreprints/HRPS/hrps_40_3_2017
http://www.nxtbook.com/ygsreprints/HRPS/hrps_40_2_2017
http://www.nxtbook.com/ygsreprints/HRPS/hrps_40_1_2017
http://www.nxtbook.com/ygsreprints/HRPS/hrps_39_4_2016
http://www.nxtbook.com/ygsreprints/HRPS/hrps_39_3_2016
http://www.nxtbook.com/ygsreprints/HRPS/hrps_39_2_2016
http://www.nxtbook.com/ygsreprints/HRPS/hrps_39_1_2016
http://www.nxtbook.com/ygsreprints/HRPS/hrps_38_4_2015
http://www.nxtbook.com/ygsreprints/HRPS/d52272_hrps_summer2015
http://www.nxtbook.com/ygsreprints/HRPS/d49675_hrps_spring2015
http://www.nxtbook.com/ygsreprints/HRPS/d47867_hrps_winter2015
http://www.nxtbook.com/ygsreprints/HRPS/hrps_fall2014_teaser
http://www.nxtbookMEDIA.com