The NAFCU Journal March - April 2018 - 35

BEST-OF-CLASS STRATEGIES FOR

RETAINING
TOP TALENT
How award-winning credit unions keep prized
employees happy - and on board
By Linda Formichelli

W

e're facing the biggest talent
shortage since 2007, says workforce solutions provider ManpowerGroup, with 40 percent of
employers globally reporting "difficulties
filling jobs due to lack of available talent."
What's a credit union to do?
Let happy credit union employees show
you the way. We talked with executives
at credit unions that have been ranked
on various "Best Places to Work" lists to
share their advice for keeping their best
talent happy and engaged.

A GIFT FOR RETAINING
EMPLOYEES

The Credit Union: PeoplesChoice Credit
Union, Saco, Maine
The Award: Made Mainebiz's "2017 Best
Places to Work in Maine" list.
Who We Talked To:
Shannon Kashinsky,
Vice President of
Human Resources
Incentives and
benefits such as gifts
and flexible time
off aren't enough on their own to keep
employees from jumping ship. But when
these extras are incorporated into a
THE NAFCU JOURNAL  MARCH-APRIL 2018

credit union's full retention strategy, they
help keep employees on board even in
smaller markets, where opportunities for
advancement are scarce.
At PeoplesChoice Credit Union, employees enjoy raffles and contests - from
Halloween costume contests to ugly
sweater competitions - with prizes such
as iPads, theater tickets, tickets to sporting events and more. "We're consistently
trying to keep the work environment
fun," says Kashinsky.
Another gift PeoplesChoice gives its
employees is the gift of time: While
many employers use an accrual system
for paid time off (PTO), PeoplesChoice
employees get their PTO - all 16
days - in a lump sum every year. "We
go on the assumption that they're going
to be here all year, and we want them
to be able to plan, take vacations, spend
time with their family and go to their
doctor's appointments," says Kashinsky. "We also pay close attention to our
overtime. It's less about cost, and more
about work-life balance."
Do all these gifts pay off in terms of
employee retention? PeoplesChoice
Credit Union has been named one of
the Best Places to Work in Maine eight
times, so we'd say yes.
35



Table of Contents for the Digital Edition of The NAFCU Journal March - April 2018

Conferences
From the Chair
Your Washington Watchdog
Advocacy Snapshot
Washington and Industry Briefs
Growth Strategies
Understanding Risk and Managing It
The Board of Directors
Best-of-Class Strategies for Retaining Top Talent
Executive Spotlight
Management Insight
Compliance Central
Inside NAFCU Services
From the President’s Desk
The NAFCU Journal March - April 2018 - Cover1
The NAFCU Journal March - April 2018 - Cover2
The NAFCU Journal March - April 2018 - 1
The NAFCU Journal March - April 2018 - 2
The NAFCU Journal March - April 2018 - Conferences
The NAFCU Journal March - April 2018 - From the Chair
The NAFCU Journal March - April 2018 - 5
The NAFCU Journal March - April 2018 - Advocacy Snapshot
The NAFCU Journal March - April 2018 - 7
The NAFCU Journal March - April 2018 - Washington and Industry Briefs
The NAFCU Journal March - April 2018 - 9
The NAFCU Journal March - April 2018 - 10
The NAFCU Journal March - April 2018 - 11
The NAFCU Journal March - April 2018 - 12
The NAFCU Journal March - April 2018 - 13
The NAFCU Journal March - April 2018 - 14
The NAFCU Journal March - April 2018 - 15
The NAFCU Journal March - April 2018 - 16
The NAFCU Journal March - April 2018 - 17
The NAFCU Journal March - April 2018 - 18
The NAFCU Journal March - April 2018 - 19
The NAFCU Journal March - April 2018 - Growth Strategies
The NAFCU Journal March - April 2018 - 21
The NAFCU Journal March - April 2018 - Understanding Risk and Managing It
The NAFCU Journal March - April 2018 - 23
The NAFCU Journal March - April 2018 - 24
The NAFCU Journal March - April 2018 - 25
The NAFCU Journal March - April 2018 - The Board of Directors
The NAFCU Journal March - April 2018 - 27
The NAFCU Journal March - April 2018 - 28
The NAFCU Journal March - April 2018 - 29
The NAFCU Journal March - April 2018 - 30
The NAFCU Journal March - April 2018 - 31
The NAFCU Journal March - April 2018 - 32
The NAFCU Journal March - April 2018 - 33
The NAFCU Journal March - April 2018 - Best-of-Class Strategies for Retaining Top Talent
The NAFCU Journal March - April 2018 - 35
The NAFCU Journal March - April 2018 - 36
The NAFCU Journal March - April 2018 - 37
The NAFCU Journal March - April 2018 - 38
The NAFCU Journal March - April 2018 - 39
The NAFCU Journal March - April 2018 - Executive Spotlight
The NAFCU Journal March - April 2018 - 41
The NAFCU Journal March - April 2018 - Management Insight
The NAFCU Journal March - April 2018 - 43
The NAFCU Journal March - April 2018 - Compliance Central
The NAFCU Journal March - April 2018 - 45
The NAFCU Journal March - April 2018 - Inside NAFCU Services
The NAFCU Journal March - April 2018 - 47
The NAFCU Journal March - April 2018 - From the President’s Desk
The NAFCU Journal March - April 2018 - Cover3
The NAFCU Journal March - April 2018 - Cover4
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