The Officer - Fall 2016 - 80

STARs INDUSTRY NEWS VA AWARDS BOOZ ALLEN $115 MILLION TO IMPROVE THE VETERAN EXPERIENCE Booz Allen Hamilton, a global strategy and technology consulting firm, works with clients to deliver results that endure. Booz Allen provides services to major international corporations and government clients around the world. Functional areas of expertise include strategy, organization and change leadership, operations, information technology, and technology management. Learn more at boozallen.com Photo courtesy of Shutterstock. Copyright: Alan C. Heison he Department of Veterans Affairs (VA) has awarded Booz Allen a $115 million, three-year task order to provide support for the Veterans Relationship Management (VRM), Customer Relationship Management (CRM) Program Development and Operations and Maintenance (O&M). This contract award, which will extend to providing technology services for the new Veterans Experience Office (VEO), adds to Booz Allen's spectrum of contributions to improve the lives of veterans, military families and active military. The award supports the VEO's goal to improve the veteran experience by providing on-demand access to comprehensive VA services and benefits in a consistent manner through a multichannel virtual call center (VCC). The processing framework for the VCC will enable clients to find information about their VA benefits and services, regardless of the access channel used. In addition to the technical support provided to VRM, Booz Allen is providing integration services to bring together disparate systems and make all veterans' services easier to access, more seamless in nature and better communicated. The Department of Veterans Affairs has awarded a $115 million contract to Booz Allen to support the VA's new Veterans Experience Office, which is designed to help veterans find information about benefits and services. 80 THE OFFICER / FALL 2016 http://www.boozallen.com

Table of Contents for the Digital Edition of The Officer - Fall 2016

ADVERTISERS’ INDEX
PRESIDENT’S COLUMN
OPENING SHOTS
FEEDBACK
CAPITOL HILL CONNECTION
HEARING THE VOICE OF THE RESERVE COMPONENT
WHAT IT MEANS TO ‘FIGHT’ FOR RESERVISTS
HEALTH CARE REFORM
SERVICE MEMBERS LAW CENTER
THE MILLENNIAL RESERVIST
CARING FOR THE CAREGIVERS
ATTEN-SHUN!
SERVICE MEMBERS’ MENTAL HEALTH IS CRITICAL TO READINESS
UNITED STATES COAST GUARD RESERVE
NATIONAL SECURITY REPORT
OFFICE OF THE CHIEF, NATIONAL GUARD BUREAU
OFFICE OF THE ASSISTANT SECRETARY OF DEFENSE FOR MANPOWER AND RESERVE AFFAIRS (M & RA)
ARMY RESERVE
MARINE FORCES RESERVE
NAVY RESERVE
COAST GUARD RESERVE
AIR FORCE RESERVE
RESERVE LIFE
2016 ROA NATIONAL CONVENTION
PROUD TO SERVE
DEPARTMENT AND CHAPTER NEWS
BOOK REVIEWS
STARS FOUNDATION PLAYS A VITAL ROLE IN SUPPORTING RESERVISTS
HELPING DEPLOYED RESERVISTS’ CHILDREN SUCCEED AT SCHOOL
STARS INDUSTRY NEWS
USAA’S CORPORATE RESPONSIBILITY GOES ABOVE FOR THOSE WHO GO BEYOND
UNITED CONCORDIA’S ACTIVE DUTY DENTAL PROGRAM HELPS PREPARE RESERVE AND GUARD FOR EARLY ACTIVATION
BOEING’S C-40A CLIPPER JET BRINGS POWER AND SAVINGS TO THE NAVY
STARS BRIEFS
SALVO
The Officer - Fall 2016 - Cover1
The Officer - Fall 2016 - Cover2
The Officer - Fall 2016 - ADVERTISERS’ INDEX
The Officer - Fall 2016 - 2
The Officer - Fall 2016 - 3
The Officer - Fall 2016 - PRESIDENT’S COLUMN
The Officer - Fall 2016 - OPENING SHOTS
The Officer - Fall 2016 - 6
The Officer - Fall 2016 - FEEDBACK
The Officer - Fall 2016 - 8
The Officer - Fall 2016 - HEARING THE VOICE OF THE RESERVE COMPONENT
The Officer - Fall 2016 - 10
The Officer - Fall 2016 - WHAT IT MEANS TO ‘FIGHT’ FOR RESERVISTS
The Officer - Fall 2016 - HEALTH CARE REFORM
The Officer - Fall 2016 - 13
The Officer - Fall 2016 - 14
The Officer - Fall 2016 - 15
The Officer - Fall 2016 - SERVICE MEMBERS LAW CENTER
The Officer - Fall 2016 - 17
The Officer - Fall 2016 - THE MILLENNIAL RESERVIST
The Officer - Fall 2016 - 19
The Officer - Fall 2016 - 20
The Officer - Fall 2016 - 21
The Officer - Fall 2016 - 22
The Officer - Fall 2016 - 23
The Officer - Fall 2016 - 24
The Officer - Fall 2016 - 25
The Officer - Fall 2016 - CARING FOR THE CAREGIVERS
The Officer - Fall 2016 - 27
The Officer - Fall 2016 - 28
The Officer - Fall 2016 - 29
The Officer - Fall 2016 - ATTEN-SHUN!
The Officer - Fall 2016 - 31
The Officer - Fall 2016 - 32
The Officer - Fall 2016 - 33
The Officer - Fall 2016 - 34
The Officer - Fall 2016 - 35
The Officer - Fall 2016 - SERVICE MEMBERS’ MENTAL HEALTH IS CRITICAL TO READINESS
The Officer - Fall 2016 - 37
The Officer - Fall 2016 - 38
The Officer - Fall 2016 - 39
The Officer - Fall 2016 - 40
The Officer - Fall 2016 - 41
The Officer - Fall 2016 - NATIONAL SECURITY REPORT
The Officer - Fall 2016 - 43
The Officer - Fall 2016 - 44
The Officer - Fall 2016 - 45
The Officer - Fall 2016 - 46
The Officer - Fall 2016 - 47
The Officer - Fall 2016 - 48
The Officer - Fall 2016 - 49
The Officer - Fall 2016 - 50
The Officer - Fall 2016 - 51
The Officer - Fall 2016 - OFFICE OF THE CHIEF, NATIONAL GUARD BUREAU
The Officer - Fall 2016 - ARMY RESERVE
The Officer - Fall 2016 - MARINE FORCES RESERVE
The Officer - Fall 2016 - NAVY RESERVE
The Officer - Fall 2016 - COAST GUARD RESERVE
The Officer - Fall 2016 - AIR FORCE RESERVE
The Officer - Fall 2016 - 2016 ROA NATIONAL CONVENTION
The Officer - Fall 2016 - 59
The Officer - Fall 2016 - PROUD TO SERVE
The Officer - Fall 2016 - DEPARTMENT AND CHAPTER NEWS
The Officer - Fall 2016 - 62
The Officer - Fall 2016 - 63
The Officer - Fall 2016 - 64
The Officer - Fall 2016 - 65
The Officer - Fall 2016 - 66
The Officer - Fall 2016 - BOOK REVIEWS
The Officer - Fall 2016 - 68
The Officer - Fall 2016 - 69
The Officer - Fall 2016 - STARS FOUNDATION PLAYS A VITAL ROLE IN SUPPORTING RESERVISTS
The Officer - Fall 2016 - HELPING DEPLOYED RESERVISTS’ CHILDREN SUCCEED AT SCHOOL
The Officer - Fall 2016 - USAA’S CORPORATE RESPONSIBILITY GOES ABOVE FOR THOSE WHO GO BEYOND
The Officer - Fall 2016 - 73
The Officer - Fall 2016 - 74
The Officer - Fall 2016 - UNITED CONCORDIA’S ACTIVE DUTY DENTAL PROGRAM HELPS PREPARE RESERVE AND GUARD FOR EARLY ACTIVATION
The Officer - Fall 2016 - 76
The Officer - Fall 2016 - STARS BRIEFS
The Officer - Fall 2016 - 78
The Officer - Fall 2016 - 79
The Officer - Fall 2016 - 80
The Officer - Fall 2016 - 81
The Officer - Fall 2016 - 82
The Officer - Fall 2016 - 83
The Officer - Fall 2016 - SALVO
The Officer - Fall 2016 - Cover3
The Officer - Fall 2016 - Cover4
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http://www.nxtbook.com/ygsreprints/ROA/roa_winter16
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