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with site-specific customizations for its operations at the Grand Hyatt, Stanford Court and Fairmont hotels. The automation provided gives City Park the power to maintain good service and tight revenue control. “AVPM automated valet parking equipment has been the right solution at the right time,” says Tim Leonoudakis, CEO of City Park, and a member of the NPA Executive Committee. “Better reporting, tighter accountability and ease of use allow our onsite managers to monitor all hotel traffic real time in an entire procedural fashion.” City Park needed advanced technology with innovative automation

and customizable programming and hardware. Vice President of Operations Michael Rescigno says they chose Automated Valet because he saw its potential to produce tangible financial results. “I wanted a revenue control program that was innovative enough to handle our complicated hotel transactions without sacrificing integrity of cash handling and auditing,” he says. “It’s a tall order.” Automated Valet’s VATS (Validation Tracking System) application is one tool City Park uses to control revenue and simplify operations. Only designated employees’ fingerprints gain access to the application

If you are an NPA member who has successfully collaborated with another NPA member in your business, and would like to be featured in PARKING magazine, please contact Denise Gable at dgable@npapark.org.

The Grand Hyatt Hotel

www.npapark.org PARKING April 2010

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Parking - April 2010

Table of Contents for the Digital Edition of Parking - April 2010
