Celebrating ABWA’s Women in Business® - 10

ABWA PERSPECTIVES
" I learned so much during
orientation. It's too bad I
" I'm overwhelmed. I learned a new
piece of equipment today. The
won't use most of it for six
months. I took some notes, but
I'm sure I won't remember half
of what they told me to do. "
person showing me what to do knew
everything. The problem I had was the
deep dives. He spent so much time
on troubleshooting techniques. It was
just too much for my first day. "
" I can follow the steps, but I have
no idea why I'm doing what I'm
doing. I sort of feel like a trained
monkey. I hope nothing goes wrong
because I will have no clue how to
fix it if something does. "
Getting On-the-Job Training Right
FOUR STRATEGIES TO START USING NOW
(estimated read time - 4 minutes)
Despite our best efforts, it's not as easy as it looks to get the training equation right. We train
too early, we train too much, or we make a host of other errors. While some of us learn from our
mistakes, many of us practice a cycle of rinse and repeat as we make the same blunders year
after year. The good news is it doesn't have to be this way. With some careful planning and follow
through, you can avoid problems many people will encounter again and again.
STRATEGY
1
KEEP TRAINING
RELEVANT and
IMMEDIATELY
APPLICABLE
Countless onboarding programs attempt to teach
everything a person would ever want to know or need to
know about a job in the first few hours, days, or weeks.
The information is important, but it has no immediate
value. Subsequently, learners become overwhelmed in
class, and then they don't have opportunities to apply or
reinforce what they've learned for months or even years.
Good training designers know the value of careful
pacing, and they practice just-in-time training when
they can. Ask yourself, what does my learner need to
be successful in the first day, the first week, and the
first month? Teach to those needs as much as possible,
and save the more in-depth information for a more
appropriate time. What do you need to prioritize?
Good training designers know the value of
careful pacing, and they practice just-in-time
training when you can.
STRATEGY
2
CONNECT to WHY
AGAIN and AGAIN
When people don't know why they are doing something,
they don't understand the big picture. While they get the
process at a surface level, their limited understanding
potentially keeps them from following procedures later.
For example, if someone is learning how to use a print/
copier/scanner/fax machine and part of the process is
putting the guard up on the paper tray with jobs over 100
sheets, without explaining as to why that's important to
do, that learner might take it upon himself to skip that
step back on the job. Only when papers are scattered all
over the floor and have to be re-collated does the learner
know the importance of raising the guard.
Great trainers make connections. They repeatedly explain
why they're doing what they're doing, why procedures are
written as they are, and so forth. Are you connecting the
dots as well as you should, or could you do a better job?
Great trainers repeatedly explain why
they're doing what they're doing...
10 5TH ISSUE 2022
A publication of the American Business Women's Association (ABWA) www.abwa.org ©2022 ABWA Management LLC
http://www.abwa.org

Celebrating ABWA’s Women in Business®

Table of Contents for the Digital Edition of Celebrating ABWA’s Women in Business®

Contents
Celebrating ABWA’s Women in Business® - Intro
Celebrating ABWA’s Women in Business® - Contents
Celebrating ABWA’s Women in Business® - 2
Celebrating ABWA’s Women in Business® - 3
Celebrating ABWA’s Women in Business® - 4
Celebrating ABWA’s Women in Business® - 5
Celebrating ABWA’s Women in Business® - 6
Celebrating ABWA’s Women in Business® - 7
Celebrating ABWA’s Women in Business® - 8
Celebrating ABWA’s Women in Business® - 9
Celebrating ABWA’s Women in Business® - 10
Celebrating ABWA’s Women in Business® - 11
Celebrating ABWA’s Women in Business® - 12
Celebrating ABWA’s Women in Business® - 13
Celebrating ABWA’s Women in Business® - 14
Celebrating ABWA’s Women in Business® - 15
Celebrating ABWA’s Women in Business® - 16
Celebrating ABWA’s Women in Business® - 17
Celebrating ABWA’s Women in Business® - 18
Celebrating ABWA’s Women in Business® - 19
Celebrating ABWA’s Women in Business® - 20
Celebrating ABWA’s Women in Business® - 21
Celebrating ABWA’s Women in Business® - 22
Celebrating ABWA’s Women in Business® - BB1
Celebrating ABWA’s Women in Business® - BB2
Celebrating ABWA’s Women in Business® - 23
Celebrating ABWA’s Women in Business® - 24
Celebrating ABWA’s Women in Business® - 25
Celebrating ABWA’s Women in Business® - 26
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