Cablefax The Magazine - April 2014 - 27

47 | Women's Intuition
Frances Berwick
Title: President, Bravo and Oxygen Media
Years in Cable: 18
Education: MA, Modern Languages
Best Advice: Treat everyone as if you might one
day work for them.
Berwick has helped make Bravo a top 10 cable
network, with success beyond linear. Bravo
Digital had its best year ever for video streams
and unique visitors last year. Look for Berwick
48 | Putting Customers First
Cathy Avgiris
Title: EVP/CFO,
Comcast Cable
Years in Cable: 20+
Education: BA, Baruch College;
CPA, New York and Pennsylvania
Best Advice: Do what you say, say what you mean.
Dave Watson
Title: EVP/COO, Comcast
Cable
Education: University of
Richmond
Bill Stemper
Title: President, Comcast Business
Years in Cable: 10+
Education: BS, Marquette University; MBA, University
of Pennsylvania's Wharton School of Business
Best Advice: Treat others the way you want to
be treated.
These executives prove that clarity and simplicity
can improve customer satisfaction and spur
growth. During her first six months as CFO of
Comcast Cable, Avgiris' product management
49 | Triple Play
Bob Stanzione
Title: Chairman/CEO, Arris
Years in Cable: 19 in cable, 26
with AT&T beforehand
Education: Bachelor's in mechanical
engineering, Clemson
University; executive-development
programs at University of Richmond,
Babson College, and the
Cablefax: The Magazine
to bring some of the Bravo playbook and her
strategic vision to Oxygen, which was added
to her responsibilities late last year Her charge
there is to rebrand it as a network aimed at
young, modern women. Things are off to a good
experience and operational knowledge helped
her quickly define areas for improvement. She
implemented a finance competency model and
worked to simplify business processes. Meanwhile,
her self-installation operations team
has seen a 40% increase in self-installations
YOY. On the operations side, Watson has more
than met customer growth targets for video,
high-speed Internet and voice. Key to his success
was improving customer service through
social media interaction, mobile bill pay, 1-hour
appointment windows and managing customer
expectations. Stemper's focus on developing
innovative communications products-including
10 Gbps Ethernet and a cloud-based phone
system-has won fans among commercial
customers ranging from small businesses and
institutions to large corporations and healthcare
organizations. And if Comcast gets Time
Warner Cable, he'll soon have several big new
markets to conquer.
Avgiris
TV show I'd most like to have a cameo in?
" Ray Donovan " - I want to be his sidekick and
say, " Look at me... look at me! "
John, Paul, George or Ringo? George, cute and
way under-appreciated.
International Institute for Management
Development in Switzerland.
Best Advice: Surround yourself
with very smart, motivated people.
Stanzione may be modest, but his
achievements are anything but.
Tripling the size of Arris over the
past decade, Stanzione recently
did it again in one fell swoop,
acquiring the assets and IP of MoApril
2014
start, with the net's " Preachers of LA " becoming
the most-watched freshman series in Oxygen's
history. We're not the only ones who have noticed
Berwick's talent. The NY Women in Film & Television
bestowed their Muse Award on her last year.
The last time I had a good laugh: 5 minutes ago
watching last night's " Watch What Happens Live "
Favorite business/motivational book: Leading
So People will Follow by Erika Andersen. (And
Divergent, which is basically social styles 101).
The biggest innovation in cable over the last
year is: Comcast's latest Xfinity offering. ■
I wish Congress would just... admit that bipartisan
leadership under the crisis of government
shutdown was driven by women.
Oscars or Grammys? Oscars for sure
Beach or mountains? Beach, but it has to be
the Mediterranean!
Stemper
Favorite restaurant: Anything Italian with a
good wine list
Favorite hobby: Traveling with family
Favorite vacation spot: Southern Germany
The last time I had a good laugh: This morning
Favorite motivation book: Heroic Leadership
by Chris Lowney
One thing I would do all the time if I could:
Watch Reruns of Super Bowl 45 - Packers vs.
Steelers ■
torola Home last year. Revenues
quadrupled, stock skyrocketed,
and the company's future shines
even brighter.
I watch the majority of programming
on: TV
John, Paul, George or Ringo: Paul
-long career and still active
Cable exec I'd most like to see
twerking: The list is too long to pick
just one.
Cable exec I'd least like to see
twerking: The list is way too long.
I wish Congress would just: Address
tax reform. ■
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