Cablefax The Magazine - April 2017 - 30

REGIONALS
conferences, such as Tech It Out. In her spare time, Lynch
started a boot camp for women interested in working in
telecommunications.
Q&A
What inspires you most about this industry?
What inspires me most is how this industry is constantly
changing and innovating, from the product to the network
to the customer experience, there is a constant focus to
reimagine and redefine the way we do business.
The biggest innovation in cable over the last
year? Our network continues to evolve, expand and grow
to deliver innovative products; Innovations like DOCSIS
3.1 and Remote PHY are helping us to deliver superior
products/speeds and scale at a faster pace to meet
customer demand!
What are the top three qualities you look for in a
hire? Leadership experience, integrity, and attitude
THE DUKE OF SHENTEL
Earle MacKenzie
EVP/COO
Shentel
Years in Cable: 10
Education: BBA, College of
William and Mary
One Word that Best Describes
Me: Determined
MacKenzie is not only EVP and COO of Shentel, he's also
the face of the company. He attended and spoke at the
Citi Small & Mid Cap Conference in New York last year,
presenting an overview of its operations and acquisition
of nTelos. More recently, he presented at the Raymond
James annual Institutional Investors Conference. A veteran
of the company since 2003, he's responsible for Shentel's
daily operations. Under Mackenzie's leadership, Shentel
earned a Q4 increase at the close of last year in wireless
postpaid customers. He is a member of the ACA board.
Q&A
What inspires you most about this industry? The
small and medium size operators that take risks against
significant odds to bring great service to small towns and
rural communities all over America.
The best thing about fast broadband is... the way it
changes lives and brings the opportunity for all communities
to succeed in the 21st century.
How long is your morning commute? Seventeen
miles in 25 minutes with only three stop signs, unless I get
behind a school bus or a tractor.
HOUSTON, WE DON'T HAVE A
PROBLEM
Ralph Martinez
SVP, Houston Region
Comcast Cable
Years in Cable: 30+
Education: Arizona State
University
One Word that Best Describes
Me: Passion
Martinez is responsible for operations, financial perfor30
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mance
and customer service for the Houston region,
which includes 63 communities and employs more
than 2,500. With 30 years in the telecom industry, he
brings a strong background of community involvement
having served on several boards of directors, including
San Francisco State University's College of Business, the
San Jose Silicon Valley Chamber of Commerce and the
Women in Cable Telecommunications NorCal Executive
Advisory Board.
Q&A
The biggest innovation in cable over the last
year? DOCSIS 3.1
Three years from now, what do you hope has
been invented? A device that proactively detects cancer
What are the top three qualities you look for in a
hire? Attitude, perseverance and work-ethic
Last show I watched not on my networks: " Alaska
Bush Family " on Discovery Network
Best way to spend a Saturday night: Watching
movies and shows On Demand while eating Black Jewell
popcorn
BELT IT OUT
Mary McLaughlin
SVP, Beltway Region
Comcast Cable
Years in Cable: 22
Education: Bridgewater State
College; Suffolk University Law
School
One Word that Best
Describes Me: Determined
In McLaughlin's first full year as SVP for Beltway, the
Region has significantly improved in virtually every dimension
of the business, including achieving stronger results
in growth and customer service. She has successfully
launched two new employee resource groups - a Black
Enterprise Network and a Young Professionals Network,
further instilling a culture of employee satisfaction and
high morale. McLaughlin leads multidisciplinary teams
of more than 5,000 employees focused on transforming
the customer experience and delivering Comcast's
best-in-class products to more than two million customers.
Through her involvement in WICT and the Beltway
Region's Women's Network, she is often a catalyst in the
careers of women rising into leadership positions.
Q&A
What inspires you most about this industry? I'm
inspired by the constant innovation and creation of products
and services in this industry that have such a positive
impact on our customers' day to day lives.
What are the top three qualities you look for in a
hire? I always look for an ambitious, smart, team player.
What product or service could you not live without?
I could not live without Xfinity X1 - the voice control
remote, the downloadable DVR with the Xfinity Stream
app and the integration of Netflix and YouTube - need I
say more?
April 2017
HE SHOOTS, HE SCORES
Brian Monihan
President & GM
Comcast SportsNet
Philadelphia
Years in Cable: 17 in cable (34
in television)
Education: Dual degrees, Communications
and History, Boston
College. Also, completed graduate coursework at the
University of Michigan business school.
One Word that Best Describes Me: Facilitator
As cord-cutters and cord-nevers continue to dominate the
conversation, Monihan continues to look for ways to bring
additional value to Comcast SportsNet and The Comcast
Network for MVPDs. This will be accomplished through
moving the networks' assets to be more platform agnostic.
Monihan's strategy has been to engage audiences in
discussion. He's also encouraged sports program hosts to
increase their social media profiles.
Q&A
Which TV family is most like your own? The
Goldbergs.
What product or service could you not live without?
WiFi and X1.
How long is your morning commute? 30 minutes
Last show I watched not on my networks:
" Property Brothers "
Best way to spend a Saturday night: Watching my
daughter's hockey game
New favorite binge: " Man in the High Castle "
Favorite podcast: CSN Philly's Measured Takes
FOR WHOM THE BELL TOLLS
Michael Morrison
Senior Director, Corporate
Brand & Programs
Strategy
Cincinnati Bell
Years in Cable: 15
Education: Miami (Ohio)
University
One Word that Best Describes
Me: Competitive
Morrison created the MyTV Custom Bundles launched by
Cincinnati Bell a year ago, but his work is far from over.
He continues to be innovative in the product offerings the
company presents to its customers and is constantly looking
for solutions to problems where there may appear to
be none. In fact, Morrison himself takes customer calls as
to why consumers can't purchase channels a la carte. His
packaging initiatives are being watched closely by the programming
industry and other MSOs to see how successful
they are and how can they be implemented by others.
Q&A
The best thing about fast broadband is... knowing
you will be able to keep up with our ever-growing connected
world.
What are the top three qualities you look for in a
hire? Communication, confidence, and common sense.
Cablefax: The Magazine
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Cablefax The Magazine - April 2017

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