Cablefax The Magazine - December 2010 - 32

Philadelphia, NJ and northern
DE region. A 16-year cable
pro, she continues to deliver
improved customer metrics,
including reduced contact rates
on all products and an all-time
low volume of service calls.
With Time Warner Cable
since '98, Keib handles
advanced communications
services for more than 4mln
residential customers in CA,
TX, AZ, CO, ID, WA and ID.
19. Rebecca
Schulte
SVP/GM, Comcast SportsNet
Mid-Atlantic
17. Tom Might
Pres/CEO, Cable One
You'd think CableFAX: The
Magazine's Strategic Thinker of
the Year for independent cable
in '10 would be first with new
technology. Not so. Might's talent
has been his ability to sit on
the sidelines and learn from the
early adopters. The beneficiaries
have been the 1mln subs
he serves in 19 states where
he and his 1,900 employees
pride themselves on keeping
their subscribers' bills low
while providing a fine product.
This year Might pursued an
expanded waiver to deploy
200K+ digital terminal adapter
devices with HD capabilities for
only $50 each.
With annual viewer increases
for games of DC's
Capitals (hockey) and Wizards
(basketball) of 49% and 47%,
respectively, Comcast SportsNet
is making a larger impression
in the nation's capital. But don't
call the 12-year cable vet's
network a regional. The word
" regional doesn't accurately
portray the scope of our business
anymore, " she says.
" Our partner teams are global
brands, many of our sponsors
are national companies and our
online and on-screen product
is available throughout the
country. "
22. Jim Samaha
SVP, Keystone Region,
Comcast
Samaha recently managed
the seamless integration
of two regions into the
Keystone Region, serving
1.5mln customers
throughout PA and parts of
OH, WV, and MD. He also
led an all-digital initiative
that doubled the region's HD
channel offerings and Internet
speeds. After 24 years
in cable, Samaha still loses
sleep over " ensuring we
have all the pieces in place
to provide a great customer
experience, delivering on
our goals and beating the
competition. "
as a utility and focusing
on the social necessity of
the bundle. Always on her
mind: " What else can we
do to improve operating
profitability? What else can
we do to further develop
our employees and their
work processes? And what
else can we do to create a
better service experience
for each customer? "
campaigns that track every
promotional tool, from
direct marketing to freestanding
ads. He is proud of
Cable One's commitment to
have real people answering
its phones and a same-day
service promise that large
distributors can't match.
18. Jim Corno
President, Comcast
SportsNet Chicago
The " dean " of regional sports
execs, Corno's 26-year career
has seen him head every
regional sports network in
Chicago. A consummate teamplayer,
he says " the professional
and personal well being of my
entire staff is something that I
think about 24/7. I feel that they
are an extension of my own
family. Helping them grow in our
business has been and always
will be a top priority for me. "
32
20. Mike Munley
President, Residential
Services, East Region,
Time Warner Cable
A 26-year cable veteran with
extensive operational and
financial experience, Munley
began his new job in April.
A founding member of Time
Warner Cable's Diversity
Council, he oversees services
for 4.2mln residential subs.
23. Jacqueline Vines
SVP/GM, Cox Louisiana
Well-known throughout cable,
Vines is responsible for Cox's
third-largest region, with 1,700
employees and 500K customers
in 17 parishes. She serves on
Cox's National Diversity Council,
several state boards and has
adopted three young children.
25. Janet Barnard
SVP/GM, KS, AR,
Cox Communications
A Betsy Magnus alum,
Barnard is among regional
cable's top leaders. The
personable exec has proven
her operational expertise
and leadership throughout
her 22-year Cox tenure.
Barnard's been a regional
VP for Cox's Omaha, Middle
America, and Northern VA
operations. She's now accountable
for development,
growth and profitability of
1,500 employees, 462K customer
households and 25K
commercial accounts in the
Kansas/Arkansas region.
27. Carolyn Terry
VP, Hub Engineering, SoCal
Market, Time Warner Cable
With a quarter century
in cable and broadband,
Terry handles development,
engineering, integration and
deployment of advanced
networks in a market of
2.5mln homes. A graduate
of the WICT Executive
Development Program, her
broad range of expertise
covers advanced digital
services integration, budget
strategy and leadership
of field and professional
engineering teams.
21. John Keib
President, Residential
Services, West Region,
Time Warner Cable
cablefaxmag.com
24. Charlene Keys
VP/GM, Ops and Voice,
S. Carolina Div, TW Cable
Operating in a competitive
hotbed, Keys' game-plan is
shifting from viewing cable
26. Jerry McKenna
SVP/Chief Sales and
Marketing Offi cer, Cable One
McKenna is known as one
of cable marketing's best
strategists. CableFAX: The
Magazine's '08 Marketer
of the Year honoree for
independent cable has reshaped
Cable One's culture
with a focus on analytics as
a driver for more targeted
november 2008
28. Hank Fore
Regional Vice President,
Oregon/SW Washington,
Comcast
A West Point grad and an
avid pilot, Fore's leadership
qualities have enabled
him to successfully launch
several products in a
pioneering region, including
High-Speed2go wireless
Internet, 20K new VOD
titles and AnyRoom DVR.
His dedication and concern
for his employees have
helped build the region's
reputation.
CableFAX: The Magazine
http://www.cablefaxmag.com
Cablefax The Magazine - December 2010

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