in partnership with Customer Experience Management: Lessons and Insights for the Cable Industry This guidebook includes case studies, tips and articles on understanding the foundations of customer experience management and gaining insight to use it to improve your business. You also will learn about the latest measurement strategies, research insights, personnel and compensation strategies, social media tactics and communications techniques for implementing customer experience management in your company. Order your copy and start improving your customer's experience today! www.cablefax.com/CEMbook or 888-707-5814 Sponsored by 17492 Order Now at cablefax.com/CEMbookhttp://www.cablefax.com/CEMbook http://www.cablefax.com/CEMbook