Cablefax The Magazine - July 2018 - 11

201 8 TOP OPS AWARDS
MSO SOCIAL RESPONSIBILITY
Charter Communications
From its veterans hiring initiative to a commitment to raise employees'
minimum wage to $15, Charter Communications has
established itself as a corporation that understands the business of
business isn't simply business.
This year, its signature initiative, " Spectrum Housing Assist, " raised
its goal of making 25,000 homes in Charter's footprint safer and
healthier by 2020 to 50,000. In the wake of Hurricanes Harvey and
Irma, Charter committed more than $2.7 million to hurricane recovery
efforts, and employees joined with community members to rebuild
homes impacted in Rockport, Texas, and Melbourne, Florida. Last year,
the MSO launched the " Spectrum Digital Education " program, with
an initial $1 million commitment and a plan to increase broadband
adoption and access to digital literacy by supporting organizations that
educate community members on the benefits of broadband.
" Charter and our more than 95,000 employees are part of the
communities we serve and our main philanthropic programs are designed
to support those communities, making a meaningful lasting
impact on people's lives, " says Charter senior EVP David Ellen.
The MSO has proven itself to be a leader on issues such as privacy, with
CEO Tom Rutledge penning an op-ed calling for Congress to pass opt-in
legislation in the wake of the Facebook-Cambridge Analytica scandal. " As
a company with over 95,000 employees that has the privilege of providing
Internet service to 22.5 million homes across 41 states, we at Charter
have an important stake in this conversation, " he wrote.
Charter has embraced the notion of leading by example, committing
when it announced its $78.7 billion transaction to buy Time Warner
Cable to bring jobs back to the US. Last year, Rutledge appeared
with President Trump in the Oval Office to announce a commitment
to $25 billion in broadband infrastructure by 2021.
FAST FACTS
uSpectrum Digital Education and Spectrum Housing
Assist make up Charter's overall corporate social responsibility
effort, which was recently branded Spectrum
Community Impact.
uIn Spectrum Digital Education's first year, Charter
received more than 200 eligible grant applications and
awarded grants totaling approximately $400,000 to 17
nonprofits.
uBy June's end, Spectrum Housing Assist had improved
19,431 homes with the help of 4,869 Spectrum employee
volunteers, for a total of 30,288 volunteer hours.
Cablefax: The Magazine
July 2018
" To date we have added thousands of jobs here-good jobs providing
competitive wages and comprehensive benefits, including health
insurance and retirement benefits, as well as education assistance, "
Ellen says. " Earlier this year, we also committed to raising the
minimum wage for all employees to $15/hour by early 2019. A large
portion of Charters' workforce is paid hourly, and this commitment to
raising the minimum wage enhances our efforts to develop a highlyskilled,
diverse and locally based workforce. "
An important part of the company's expansion includes veterans,
which comprise 13 percent of Charter's workforce. Chief human
resources officer Paul Marchand testified before the House Veterans
Affairs subcommittee in the fall, noting that veterans' skills are a
good fit for the company. " They bring efficiency and a mission-oriented
mindset that is effective across all business units and in varying
levels of the company including executive leadership, " he said.
Last year, Charter joined a Career Resource Center in Fort Bragg to
help recruit, train and hire service members finishing their military
service. It also launched the Broadband Technician Apprenticeship
Program, certified by the Department of Labor, which gives enrollees
thousands of hours of on the job training and the opportunity to
receive Apprenticeship Certification. " There are 1,000 technicians
enrolled in the program, and in May we announced that we are
expanding it to all 41 states in which we operate, " explains Ellen.
" Veterans who participate in the program are able to receive GI Bill
benefits while they earn a paycheck from Charter and build their
careers with the company. " n
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- Amy Maclean
11
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Cablefax The Magazine - July 2018

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Cablefax The Magazine - July 2018 - Cover1
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Cablefax The Magazine - July 2018 - Contents
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