Cablefax The Magazine - July 2018 - 9

201 8 TOP OPS AWARDS
reinforced walls. RF connections can range up to several miles, and,
given the unique environment, there are a host of frequency issues
that require careful spectrum planning and coordination.
" The biggest question would be around radar and making sure there
is no interference there, " Callahan says. " We might have to redesign
something. It may just mean moving something, or we might not be
able to service a particular area of the base. "
The potential for frequency interference is addressed well in advance
of any installation. The military reviews the deployment plan, which can
take as long as a year. Mark Dowdey, telecom business manager for the
Army and Air Force Exchange Service, has worked closely with Boingo.
" They go above and beyond to assure customer satisfaction, " he
says.
Over the past year, Boingo has achieved several important technological
milestones to ensure troops receive the seamless broadband experience
they expect, including extending a proprietary quality assurance
program to thousands of buildings on military bases. The QA program
enables Boingo to monitor its WiFi and IPTV offerings to ensure sufficient
network signal coverage, speed, latency and capacity.
To enable 24/7 network monitoring and remote testing from the
company's headquarters, Boingo launched a new automation process
using proprietary probes attached at the AP level. Also this year,
Boingo became the first commercial operator to launch the new WiFi
Passpoint standard, which allows users to access broadband without
a log-in or password.
Having achieved just over 42 percent penetration of the total market,
Boingo Broadband has reached " a pretty good maturation point, "
Callahan says. Looking ahead, the plan is to overlay additional
features, products and services. One possibility coming down the
pike, she says is making public IP addresses available for rent or
purchase so that troops would be able to host games online. n
- Caron Carlson
FAST FACTS
uBoingo Broadband packages offer WiFi with speeds up to
30 Mbps download and 20 Mbps upload. The company also
offers skinny bundles of IPTV.
u Boingo's WiFi network is designed with Network Functions
Virtualization.
u The Boingo Broadband network is capable of serving
336,000 service men and women living on military bases.
Cablefax: The Magazine
July 2018
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Cablefax The Magazine - July 2018

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