Cablefax The Magazine - June 2018 - 27

42. BUSINESS-MINDED
Charlie Herrin
EVP & Chief Customer Experience Officer
Comcast Cable
Years in Cable: 19
Education: University of Washington
Bill Stemper
President
Comcast Business
Years in Cable: 15
Education: Marquette; MBA, Wharton
Since becoming the head of Comcast Business
in 2006, Stemper has grown the unit from
$265 million in revenue to $6.2 billion in 2017.
As of Q2 2017, his 8,000 employee reports
were supporting 2.1 million business customers,
a number that is continuously growing as
43. GO LIVE
Eric Shanks
President, COO &
Executive Producer
Fox Sports
Years in Cable: 23
Education: Indiana
University
Yes, Fox Sports had
the Super Bowl, World
Series and Daytona 500 last year. But it wasn't
just top sporting events that Shanks had on his
race card. Fox Sports had more than 250 billion
minutes viewed of live events, a nice feather in
an increasingly on demand world. Then there's
a little something called Thursday Night Football,
which Shanks and his team managed to secure
for the next five years as they position Fox as
the home for NFL coverage. Shanks' leadership
extends beyond media rights, with Fox Sports
taking a lead in next-generation delivery via VR,
augmented reality and mixed reality.
The biggest innovation in media/broadband
over the last year? Mixed Reality
Favorite shortform content? News Bloopers
Last show I binged not on my network(s):
" Westworld "
Favorite podcast: " This American Life "
If you could have a superpower, what would
it be and why? Flying (and need to be able to
carry some people!) ■
Cablefax: The Magazine
Comcast Business continues investing in its
network. Herrin was plenty busy in 2017, with
his organization growing to include the national
customer service operations, technical operations
and the CIO and his team. Through the
growing pains, he helped Comcast through one
of the largest deployments of the Net Promoter
System. He and his team were also responsible
44. GET WITH THE PROGRAM
Rob Sharenow
President, Programming
A+E Networks
Years in Cable: 18
Education: BA, Brandeis University; MA,
American Studies, NYU
When he was named to his current position
in July 2017, Sharenow gained oversight of
content for the entire A+E Networks channel
portfolio. He embraced the challenge,
streamlining the creative structure. Lifetime's
original content output was doubled while
maintaining quality, with " UnREAL " winning
a Peabody Award and being nominated for
an Emmy. In a year dedicated to celebrating
diversity, Lifetime was ahead of the pack,
seeing 100% of its scripted offerings being
showrun by women. Sharenow also led A&E
to eight consecutive months of growth and
saw it become the fastest-growing entertainment
cable network among the Top 35 with
the success of " Live PD. " History wasn't far
behind its fellow networks with the continued
buzz surrounding " Vikings " and the premiere
of Knights Templar series " Knightfall. " 2018
will see Sharenow continuing to drive these
networks to new heights, taking risks and
leading his team through it all with a sense of
humor and an air of positivity.
Favorite restaurant? La Scarbitta in Mamaroneck
June 2018
for the launch of RealTime Assist, a personalized
messaging platform that provides customers
with information on issues while saving
them time. Herrin is excited for the possibilities
to come in 2018 with advances in AI technology
and the opportunities to continue to develop
proactive and personalized support that delivers
the best support to Comcast customers. ■
Best advice your mom or dad ever gave you?
Do something you love for work.
Worst advice your mom or dad ever gave
you? My folks are not the most tech savvy pair.
They chose Betamax over VHS, which was the
1983 version of picking Friendster over Facebook.
Bitcoin - pro or con? I'm waiting for Rai
stones to make a comeback. They weigh a couple
of tons each and were used as a currency
on the Yap islands about a thousand years ago.
You'd probably have as much luck using one of
them to buy a latte at Starbucks as Bitcoin right
now. And you'd get a work out!
Last show I binged not on my network(s):
Probably, " Brooklyn Nine-Nine. " But I'm most
addicted to Fios 1 local News. ■
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