Cablefax The Magazine - September 2010 - 42

Scripps Networks
For those who love cable but don't want to
live in NY or LA, the little town of Knoxville,
TN, beckons like warm apple pie. Perhaps
we're laying it on thick, but
Scripps' homespun charm
and location are part of its
character and strength. And it
offers plenty of perks, includTime
Warner
Cable
We often hear
good things about
working at Time
Warner Cable, and
it's no wonder.
Judging from its low
ing tuition reimbursement, referral bonuses,
training programs and a healthy 401K match
of 50% (up to 6% of income). Scripps also
sports an impressive record on gender
equality, with WICT's '09 PAR Initiative naming
it among the best programmers for women. Not only are 54% of Scripps' managers
women, but women lead three of its nets (Food, Travel and DIY). People of color comprise
25% of management and hold top positions at Cooking, Travel, digital, legal and
HR. Community service runs through the Scripps' soul. It gives employees one paid
volunteer day during its annual Volunteer Week and matched staff donations to Haiti's
earthquake relief up to $5K. So we're over the top with the apple pie thing? Sue us.
GUY'S GUY: Food's Fieri loves apple pie and kids.
Turner
Like Scripps, Turner offers a way to work
at a top media company outside of LA
and NY. And while Atlanta gets a bit...
shall we say, muggy...during the summer,
we think that might be a result of Turner's
red-hot content on broadcast-competitive
nets like TNT and TBS. But it's about more
than location. Turner also offers impressive
benefi ts, including its " Total Rewards "
portfolio with a paid-time-off bank (18-28
days based on tenure), on-site fi tness/gym
discounts, an on-site health and wellness
center, discounts at local sporting events
and on travel, up to $5K tuition reimbursement,
up to $250 for backup child care,
$10K in adoption assistance, a backup
WOW!
Wouldn't you like to work at a company
whose reverence for employees is
perhaps the most critical piece of its
philosophy? That's Denver-based
overbuilder WOW!, whose chief, Colleen
Abdoulah, states boldly, " Employees
come fi rst here. " There are
perks and benefi ts, but the root of WOW!'s
dependent care program
for childcare and adult/elder
care, a subsidized commuting
program for mass
transit, vanpools, carpools and bikers,
paid leave for adoption, maternity and
parental duties. Whew. Turner even offers
healthcare management, including a 24/7
" NurseLine, " maternity support and the
Autism Support Program. Turner not only
sponsors a near-site daycare center in
Atlanta but a NYC backup daycare center
that traveling employees can use for free.
Then there's professional development,
mentoring, support for volunteering... too
much to list here. The point? Even with
Atlanta's summers, Turner's cool.
turnover and attention to
employee benefi ts, this company
understands that every
worker-no matter what their
rank-ultimately has a huge
infl uence on customers. So
Time Warner Cable offers
more than 2,000 training
courses, an education assistance
program, mentoring
and job shadowing to foster
professional development.
And there are other perks,
including discounted cable,
domestic partner benefi ts,
lactating rooms, on-site
amenities such as fi tness
facilities (or subsidized memberships
at local wellness/fi tness
centers), and even dry
cleaning pick-up.
CAN DO: Happy employees also care.
thinking is that outstanding customer care comes only when there's worker satisfaction.
" We put a premium on making sure our employees can do their jobs well, consistently, "
says Mike Furst, SVP of Customer Care. The feisty Abdoulah routinely spends hours with
new hires, especially those who interact directly with customers. WOW!'s philosophy
emanates from Abdoulah, who learned it from her dad. More than 90% of WOW! employees
say they are " extremely happy " at work. And the customers? In last year's J.D. Power
survey, WOW! achieved the highest customer satisfaction ranking in all its regions for
video, Internet and phone. That's never been done. By anyone.
40
cablefaxmag.com
September 2010
The company also encourages
participation in industry
groups, paying for employees
to join associations like
WICT and NAMIC. An internal
Women's Council, meanwhile,
strategizes ways to foster
female career advancement.
The company also encourages
community service and
just launched " Connect a
Million Minds, " an initiative to
encourage youth to pursue
education and careers in science,
technology, engineering
and math. And let's not forget
that the company is based in
the heart of midtown Manhattan,
considered by many to be
the center of the universe and
also a major local system for
Time Warner Cable. Come to
think of it, Time Warner also
runs an LA system. So if you
want to be in the center of all
things show biz, why not work
for a company connected to
its two central hubs?
CableFAX: The Magazine
http://www.cablefaxmag.com

Cablefax The Magazine - September 2010

Table of Contents for the Digital Edition of Cablefax The Magazine - September 2010

Contents
Cablefax The Magazine - September 2010 - Cover1
Cablefax The Magazine - September 2010 - Cover2
Cablefax The Magazine - September 2010 - Contents
Cablefax The Magazine - September 2010 - 4
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Cablefax The Magazine - September 2010 - Cover3
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