Cablefax The Magazine - September 2012 - 35

The regionals
graduate of the West
Division's PEAK Leadership
Program.
Berto Guzman
VP, Affiliate Sales &
Marketing, nuvoTV
With more than 15
years of experience
in media and content
distribution, Guzman
is a savvy player when
it comes to contract
negotiations, sales,
marketing and account
management. He credits
much of his success
to credibility among his
peers, " which is built
on my ability to deliver
and follow through with
promises made. " Guzman
says he's proud
of the extent that cable
prioritizes diversity.
" Diversity is truly a verb
for the cable industry,
because they put it to
action, " he says.
years, Gillenwater has
held numerous senior
leadership positions
in three different
divisions of Comcast.
He considers " knowing
the business " the
skill that has beneitted
him the most
throughout his career.
" Understanding the
business, operational
goals and being able
to interpret the impact
to the human capital
is the key, " he says.
In a tough economy,
recent college graduates
should come
in prepared to be
a sponge, he says.
" They should learn as
much as they can, as
quickly as they can. "
new technologies. A
Time Warner Cable
employee for 20
years, Harris began
his career as an engineer
for Warner Cable
in 1989 in Dublin, OH.
Steve
Gillenwater
Divisional VP, Human
Resources,
Comcast CableCentral
Division
An HR professional
for more than 18
Chuck Harris
VP, Engineering,
Time Warner Cable
Mid-Ohio Division
Harris provides leadership,
and strategic
and tactical oversight
for all engineering
functions, including
network engineering,
construction, project
management and
budget administration
for more than 600K
customers. He directs
all aspects of digital
and analog network
platforms, headends,
hubs, infrastructure
and deployment of all
CableFAX: The Magazine
Darrel Hegar
Regional VP,
Operations
Time Warner
Cable Carolinas
A Gulf War veteran,
Hegar served ive
years in the U.S. Air
Force and received
several medals and
awards of recognition
for his service. At
Time Warner Cable,
he leads the execution
and improvement
of all aspects of
customer care and
service delivery
strategies. " We want
our employee base
to mirror the communities
we serve, "
he says. " By having a
diverse workforce, our
employees can help
us better understand
the wants and needs
of all current and
future customers. "
Charles Hutton
VP, Customer Care,
Mile High Region
Comcast Cable
Hutton has worked
in telecom, energy,
wireless and cable,
and he believes agility
is his most important
career skill. " Given
the ever increasing
pace of business, the
environment demands
that you consistently
evolve your skills and
talents to keep step
and maintain your
performance and
leadership edge, " he
says. He adds that his
access to a network
of peers and information
has enriched his
career, making him an
engaged and valued
contributor to his
company.
plan. She joined
Comcast in 1998 as
a direct sales representative
for Comcast
Online and went on to
hold a host of positions
with increasing
responsibility. She
also learned early
in her career the
power of executive
sponsorship, leading
her to various
career advancements
across the country.
" Over my tenure with
Comcast, my diverse
background and
experience allows
me to embrace each
new challenge with a
fearless approach, "
she says.
Rich Jennings
Regional VP, Mile
High Region
Comcast
Marge Jackson
VP, Sales and
Retention, West
Division, Comcast
Jackson's responsible
for the strategy
development and
implementation of
a uniied sales and
retention business
September 2012
Jennings oversees
sales, technical operations,
customer service
and local marketing.
A Chicago native,
he has completed
executive education
programs designed
for telecom executives
through the University
of Denver and Harvard
Business School. He
says diversity in cable
is " still in its infancy...
Not quite wearing
diapers, but a long
way to go to get out
cablefaxmag.com
35
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Cablefax The Magazine - September 2012

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Contents
Cablefax The Magazine - September 2012 - Cover1
Cablefax The Magazine - September 2012 - Cover2
Cablefax The Magazine - September 2012 - Contents
Cablefax The Magazine - September 2012 - 4
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