Journal of College & University Student Housing Vol. 47 No. 3 - 37

The Questions We Ask

TABLE 2

Example Interview Questions by Code
THEME	

EXAMPLE QUESTION	

	
	

What would be the most difficult policy	
for you to enforce and why?

Policy Enforcement

Expectations	

How would you incorporate academics	
into your community?

Academic Support

	
	
	
	

How would you inspire residents to take	
responsibility for their actions and those
of others in the residence hall?

Mentor

	
	
	
	

Please tell us about a time when you had	
a conflict to resolve and how you resolved it.
Follow up with: Would you have done
anything differently?

Conflict Management

Competencies	

What does diversity mean to you and	
how did you come to this meaning?

Diversity Awareness

	
	
	
	

Tell us about a time when someone came	
to you with a problem. What did you
do to help them?

Problem Solving

	

Why are you interested in being an RA?	

Interest

Personal	

What qualities do you look for in a supervisor?	

Personality/About You

	
	

If you were describing the RA position to	
your parents, how would you describe it?

Knowledge of Position

Job Expectations
Job Expectations questions appeared to seek
information testing the applicant's understanding of specific expectations of the job
and how applicants would complete these
tasks. Nine codes emerged from the Job Expectations theme, comprising 22.5% (n = 45)
of the total questions reviewed. The most frequent Job Expectation coded questions were:
Community Outreach (n = 17); Role Modeling:

34

CODE

The Journal of College and University Student Housing

Academic and Social (n = 8); Event Planning
(n = 6); and Policy Enforcement (n = 6).
	
Community Outreach is a key aspect of
the RA position. Based on the total number
of questions dedicated to this theme, institutions seem interested in how applicants will
perform this responsibility. One example
of a Community Outreach question is based
around community development: " How
would you go about building community in



Journal of College & University Student Housing Vol. 47 No. 3

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