Journal of College & University Student Housing Vol. 47 No. 3 - 41

The Questions We Ask

The most frequent question type throughout
the study was in the area of Personality/About You,
which accounted for 16.5% (n = 33) of the total
questions reviewed.
while engaging in a group interview setting.
Secondly, report writing and administrative
skills might be appraised through the written
application and timely submission of application materials. However, not having any
questions in these areas challenges the importance departments place in these areas.
Not having any emergency response questions is a striking omission due to the nature
of an RA's work.
	
Additionally, there was only one question
under the Personal Academic Success competency and three under the Academic Support
expectation, (representing 2.0% of the total
questions. This finding is perplexing as student success and creating successful living
learning environments are common goals
of most departments (Wu & Stemler, 2008).
As demonstrated, the literature displays how
vital RAs are in contributing to a student's
academic success. The lack of questions focused on academics provides insight into the
level of importance that is being placed in
this area when evaluating RA candidates.

Implications for Practice
Each year, Housing departments develop
or update questions for their RA selection
processes. These processes are often either
internal or might consist of sharing questions within staff members' professional networks. This study provides practitioners with
a guide to the categories of questions other
institutions use. This study's breakdown al-

lows departments to analyze their questions
to see if they are asking the questions that fit
their institution's hiring needs. Institutions
can use the framework from this study to do
their own self-assessment on what type of
questions they are asking and what areas are
being under addressed. Another implication
is how institutions can examine how these
themes can also be used in their evaluation
processes. By using the themes from this
study, staff members can analyze how they
are assessing the performance of RAs. By
doing this analysis they can see if their evaluations are consistent with the questions they
ask of RA candidates.
	
This research contributes to the design and implementation of RA interview
questions in hopes of hiring the best fit and
highest performing RAs throughout each academic year. Those serving on RA selection
committees can be more intentional with not
only the different types of interview questions but also the department's resources
and time to improve the overall experience
of the RA selection process. The data on RA
interview questions are a steppingstone in
research and can be used to further research
into the types of questions that can lead to
successful RA hiring decisions.

Implications for Future Research
This study focused on one aspect of the RA
selection process often used by institutions.
There are other tools used in the RA hiring

Not having any emergency response questions is
a striking omission due to the nature of an RA's work.

38

The Journal of College and University Student Housing



Journal of College & University Student Housing Vol. 47 No. 3

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