Journal of College & University Student Housing Vol. 47 No. 3 - 42

process such as group interviews, application essays, or references that are often part
of the candidate assessment process. Future
research could focus on how these areas are
evaluated, specifically within the established
themes of this study. Additionally, this study
focused on the RA interview questions and
could be expanded to examine the questions
used in graduate or professional staff interviews. Finally, this study could be expanded
to other geographic regions to examine if
there are regional differences in the questions. With the amount of time selection
processes consume and the importance of
having a strong RA staff, it is important that
research on the selection process continues.

CONCLUSION
This study analyzed questions asked during
RA interview processes and found departments were asking more competency questions than either job expectation or personal
type questions. The findings illuminated
both the areas the questions addressed and
what was left unaddressed. Based on the
findings, departments should consider
evaluating their interview questions to determine whether they need to focus more
in other areas. While this research demonstrated a predictable emphasis of competency-based questions, departments may
be over reliant on personal questions rather
than job focused questions.

*

REFERENCES
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Flick, U. (2014). The SAGE handbook of qualitative
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Volume 47, No. 3 * 2021

39


https://www.doi.org/10.1016/j.jbusres.2019.03.026 https://www.doi.org/10.1109/TPC.2010.2077450 https://www.doi.org/10.1177/002205740618600107 https://www.doi.org/10.1006/jrpe.1999.2272

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