Journal of College & University Student Housing Volume 48, No. 2 - 78

Quality of Life
The post-test ProQOL data set scores were reviewed for missing or misrepresented
data. Data consisted of aggregated totals of three sub-scales and the demographic
characteristics of the respondent's residence hall. Of the 460 data points, only two
had no answers (.5%), and there were no items incorrectly labeled. There was no
observable pattern to the data errors.
After data cleaning was completed, a basic characterization of the ProQOL
scores among RAs was conducted. The main analysis consisted of comparisons of
means (independent t-test and ANOVA). Efforts were made to explore the mean differences
between resident assistants' ProQOL scores on the pre- and post-tests by
residence halls. The effect size was calculated with Cohen's d (Cohen, 1988), which
allows determination of the value of the standardized mean difference between the
groups compared.
Qualitative Method
The qualitative method of a multi-step thematic analysis was used to review the
narrative data (Attride-Stirling, 2001). The implementation of a thematic analysis
was shaped by grounded theory constructs (Strauss & Corbin, 1990) in that latent
and manifest themes were identified, the reviews of the narrative data were iterative
and dialogic in nature as well as interpretative (Sandelowski, 2000; Westerman &
Yanchor, 2011), and every effort was made to reach saturation (Kisely & Kendall, 2011).
Review of qualitative methods affirms that there are multiple realities that emerge
through reflexivity (Kisely & Kendall, 2011), and, as such, the researchers sought to
understand the impact of the employment experience on the undergraduate students
serving in the RA role (Creswell & Poth, 2018). The researchers as a group shared an
informed perspective (Collins & Stockton, 2018) on the residence life experience in
that the group consisted of residence life staff, faculty who facilitate trainings for the
residence life program, students who serve in the role of an RA, and students who
have used the services of an RA.
The researchers met as a group to debate the latent and manifest themes and to
confirm the definitions by selecting quotations to further contextualize the expressed
meaning. Interpretative consensus was achieved. Every effort was made to identify
each narrative response with an emergent theme and collaborate on its description.
It is important to state that narrative responses that did not add meaningful context
were removed, such as items that simply stated positive, negative, or similar
one-word answers. The discarded responses accounted for less than 5% of the total
responses and did not appear to impact the process of contextualization (Creswell,
2012). The bulk of the narrative responses were written in full sentence form, with
the majority of them containing two or more sentences. See Table 2 for description
of the themes and contexts.
78 The Journal of College and University Student Housing

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