Avionics News July 2015 - 66

BUSINEES BASICS
Continued from page 65

to a solution faster if he feels he's been listened to fairly. You
may also identify issues greater than his performance; in fact,
he may not be the weakest link in the chain, and you could have
some roadblocks to fix.
Eliminate blame. Focus on solutions, not fault. Even if you
have differences of opinion on the performance issue, work
together toward a solution. Ensure he understands what you
expect from him and why this will help him succeed. Help him
envision his behavior post-change and see what he must do to
accomplish it.
Affirm their control. This is a two-part conversation, and he
can either choose to ignore the input - at whatever cost to him
- or go along with the plan you've both created. He's in control
of his behavior, and you can reinforce that by asking, "does this
sound okay?" as you define a resolution.
List corrective feedback. Be specific and understandable.

AVIONICNEWS314

2/4/15

6:36 PM

For example, Walters suggests saying, "The behavior I am seeing is XYZ, and what I need to see is ABC."
Synchronize your understanding. Close the feedback session by establishing the situation is about "us" not "him." Ask,
"how do we make things more effective next time?" Walters
suggested. Then chart a path to that goal that both of you can
follow. By doing so, you've taken an ownership role in making
the solution work, which lets him know you'll be grading his
performance.
POSITIVE CONTROL
Since feedback - whether bad or good - should be timely, smart managers know performance-based conversations
should occur more regularly than annually, or even quarterly,
even if problems haven't occurred. This way, issues don't build
up, because these sessions allow back-and-forth discussions,
which builds trust and communication. Yet for this to become
a priority, you must recognize what pitfalls negative feedback
create, why positive coaching is a better alternative, and how

Page 1

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66

AVIONICS NEWS

*

JULY

2015


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Table of Contents for the Digital Edition of Avionics News July 2015

Point of Communication
AEA Now
The View from Washington
International News and Regulatory Updates
ADS-B Strategy Accelerated
Member Profile
More Power to the Panel
Legacy of Small Town Airports
A Conversation With...
Current Status of ADS-B Deployment in the U.S.
Member Profile
Garmin’s G3X Touch
Artisanal Avionics
The Standy Power Dilemma b
What’s Working?
Business Basics
Aviation Aces
What’s New
Marketplace Classifieds
Avionics News July 2015 - Intro
Avionics News July 2015 - Cover1
Avionics News July 2015 - Cover2
Avionics News July 2015 - 1
Avionics News July 2015 - 2
Avionics News July 2015 - 3
Avionics News July 2015 - Point of Communication
Avionics News July 2015 - 5
Avionics News July 2015 - AEA Now
Avionics News July 2015 - 7
Avionics News July 2015 - 8
Avionics News July 2015 - 9
Avionics News July 2015 - 10
Avionics News July 2015 - 11
Avionics News July 2015 - The View from Washington
Avionics News July 2015 - 13
Avionics News July 2015 - International News and Regulatory Updates
Avionics News July 2015 - 15
Avionics News July 2015 - 16
Avionics News July 2015 - 17
Avionics News July 2015 - ADS-B Strategy Accelerated
Avionics News July 2015 - 19
Avionics News July 2015 - 20
Avionics News July 2015 - 21
Avionics News July 2015 - Member Profile
Avionics News July 2015 - 23
Avionics News July 2015 - 24
Avionics News July 2015 - 25
Avionics News July 2015 - More Power to the Panel
Avionics News July 2015 - 27
Avionics News July 2015 - 28
Avionics News July 2015 - 29
Avionics News July 2015 - 30
Avionics News July 2015 - 31
Avionics News July 2015 - Legacy of Small Town Airports
Avionics News July 2015 - 33
Avionics News July 2015 - 34
Avionics News July 2015 - 35
Avionics News July 2015 - A Conversation With...
Avionics News July 2015 - 37
Avionics News July 2015 - Current Status of ADS-B Deployment in the U.S.
Avionics News July 2015 - 39
Avionics News July 2015 - 40
Avionics News July 2015 - 41
Avionics News July 2015 - 42
Avionics News July 2015 - 43
Avionics News July 2015 - Member Profile
Avionics News July 2015 - 45
Avionics News July 2015 - Garmin’s G3X Touch
Avionics News July 2015 - 47
Avionics News July 2015 - 48
Avionics News July 2015 - 49
Avionics News July 2015 - 50
Avionics News July 2015 - 51
Avionics News July 2015 - Artisanal Avionics
Avionics News July 2015 - 53
Avionics News July 2015 - 54
Avionics News July 2015 - 55
Avionics News July 2015 - The Standy Power Dilemma b
Avionics News July 2015 - 57
Avionics News July 2015 - 58
Avionics News July 2015 - 59
Avionics News July 2015 - What’s Working?
Avionics News July 2015 - 61
Avionics News July 2015 - 62
Avionics News July 2015 - 63
Avionics News July 2015 - Business Basics
Avionics News July 2015 - 65
Avionics News July 2015 - 66
Avionics News July 2015 - 67
Avionics News July 2015 - Aviation Aces
Avionics News July 2015 - 69
Avionics News July 2015 - 70
Avionics News July 2015 - 71
Avionics News July 2015 - 72
Avionics News July 2015 - 73
Avionics News July 2015 - What’s New
Avionics News July 2015 - 75
Avionics News July 2015 - 76
Avionics News July 2015 - 77
Avionics News July 2015 - Marketplace Classifieds
Avionics News July 2015 - 79
Avionics News July 2015 - 80
Avionics News July 2015 - Cover3
Avionics News July 2015 - Cover4
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