El Dorado Insider Fall 2021 - 73

MARCUS OSBORN
RESTORE-IT RESTORATION &
CLEANING
BUSINESS INFO:
801 ARKANSAS STREET
870-918-0041
EMAIL: RESTOREIT@ELDORADOCARPETCLEANING.COM
WEBSITE: RESTOREIT.CLEANING
OUTSTANDING CUSTOMER SERVICE
IS JOB ONE
I am the operator and co-owner of Restore-It Restoration & Cleaning,
along with my wife, Chrystal. We pride ourselves in quality
for all restoration needs. Whether your home or office has been
damaged by fire, water, mold, or storms, we take the aftermath
and turn it new again. With state-of-the-art equipment, dedicated
workers, and friendly staff, we ensure our customers get the
best service around. Since moving back to El Dorado in 2011, the
community has been extremely supportive of me, my family and
company. The people that work with us daily are a great group
and are responsible for the growth and success since day one.
GETTING TO KNOW MARCUS:
School Years: Through the years that I attended West Woods,
Watson, Rogers, and El Dorado High School, I was taught to respect
my fellow pupils and teachers.
After High School: I continued working for Brookshires Grocery
Company, then tried my hand at a couple of different schools. I
found myself needing the direction and structure from my mentors
and the atmosphere I had previously experienced at Brookshires. I
also missed customer relationships, so I began my new career not
knowing where it would lead.
Favorite Childhood memories: My dad bringing home a weanling
thoroughbred named Swift Counsel (Swift for short). I was fortunate
to see Swift go from a weanling to a two-year-old, racing at
Louisiana Downs.
My family includes: My wife, Chrystal, five children - Fredrick,
Devin, Denver, Christian and Melania; Parents Edna and Smoky
Osborn; sister Alison and husband Russell Stone
When I'm not working, I am: Playing golf, traveling with family
and friends, and exploring unusual dining experiences in our travels.
Best advice I ever received: Bruce Brookshire taught me that
integrity is what you do when no one is looking. Integrity is one of
our core values at Restore-It.
Who has been the strongest influence in your life? Mary Jo &
Kenneth Oliver
What would you do differently if you had the chance? Begin my
career with Restore-It earlier in life.
When not here, where do you like to be? Puerto Vallarta
Favorite TV program: Seinfeld
GETTING TO KNOW RESTORE-IT:
What is the most difficult thing to restore? Peoples' lives - brick
and mortar can be repaired. When we arrive on a job of a water or
fire loss, the customer is usually full of questions and concerns. We
proceed to reassure them and explain the process of taking care of
their personal belongings and home. Restoring someone's life is the
most important task we have, yet the most difficult.
Most people don't know that: I am left handed. p
www.GoElDorado.com 73
http://www.GoElDorado.com
El Dorado Insider Fall 2021

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