Table of Contents continued Case Report Case Report How would you treat this malocclusion? | Dr. Hongsheng Tong Practice Management Staff Report The DNA of an Outstanding Customer Experience | Mr. Danny Snow DEI Task Force Report Personal Pronouns Can Enhance Equity, Diversity, and Inclusion | Dr. Barbara Sheller Practice Management Diary Your Practice Mission | Dr. Gerald Nelson MyStyle Love at First Sight: Reflections on 37 Years Serving a Community Clinic | Dr. Juliana Panchura Past Editors 1922 - 1933 1933 - 1957 Carl O. Engstrom Reuben L. Blake 1958 - 1959 Willam A. Elsasser 1959 - 1965 William S. Smith 1966 - 1967 1968 - 1973 William S. Parker C. F. Stenson Dillon 1973 - 1978 Wayne G. Watson 1978 - 1988 1989 - 1991 1991 - 2013 2013 - 2021 2021 - Present David L. Turpin David L. Crouch Gerald D. Nelson Jae Park Patrick K. Turley 49 51 52 53 43 To remind us of how far we've come in 100 years, we're featuring the cover of the very first PCSO Bulletin from 1922 on the cover of this issue. In addition, we will feature vintage announcements and advertisements from those early years throughout the pages of this issue and the remaining issues of 2022. All the vintage ads came from the American Journal of Orthodontics and Oral Surgery, Vol XX11, 1936. Spring 2022 PCSO Bulletin 5