21 Progression Series - 7

4
PLANNING AND ORGANIZING
PAYROLL OPERATIONS
	Values
 	Vision
 	Mission
 	Aligning payroll's visions
	 and missions
 	Objectives/key results
 	Management by planning
 	Third-party relationships
management (service vendors -
contract management)
 	Understanding business partners
 	Project management
 	Managing international 		
	relationships
MEASURING PAYROLL
OPERATIONS' EFFECTIVENESS
 	Cost analysis/cost of payroll check
 	Benchmarking
 	Performance metrics
 	How to identify the cost of your 		
	 payroll - what are the 			
	components?
 	Impact of new benefits/
	 establishing policies
	 Auditing the payroll process
	 and efficiency
 	Writing a business case
 	Budgeting payroll operations
 	Service level agreements
 	Quality assurance
 	Measuring quality in the
	 payroll department
EMPLOYEE DEVELOPMENT
 	Career path
 	Identifying job requirements
 	Developing job requirements
	 and staffing
 	Writing job descriptions
 	Interviewing candidates
 	Performance feedback
 	Taking corrective action
 	Measuring employee development
PRIORITIZING YOUR TIME
 	Planning and leading a meeting

STRATEGIC PAYROLL
PRACTICES
Course Outline*
CHANGE MANAGEMENT
 	Change vs. transition
 	Crisis management
 	Measuring success
TRENDS IN PAYROLL PRACTICES
AND TECHNOLOGY
 	Shared services
 	Call centers
 	Outsourcing considerations
 	Employee and manager
	self-service
 	Internet-based technologies
 	Biometrics
 	GPS technology
 	Imaging and document storage
	 Artificial intelligence/machine
	learning
 	Bots, process automation,
	 and chatbots
PAYROLL TECHNOLOGY
SELECTION
	 Technology and system selection 	
	considerations
	 -	 Identifying the requirements
	 -	 Common mistakes to avoid
	 -	 Factors driving outsourcing
BUSINESS CONTINUITY
PLANNING
 	Benefits of a business
	 continuity plan
 	Creating a business continuity plan
 	Updating the plan
 	Testing the plan
COMPLEX TAXATION ISSUES
 	Social security/Medicare taxation
	 -	 Common paymaster
	 -	 Agent reporting
	 -	 Supplemental unemployment 	
		benefits
	 -	 Railroad Retirement Tax Act
 	Dealing with the IRS and SSA
	 -	 Penalty notices
	 -	Audits
	 -	 Reconciliation issues
	 -	Penalties/abatement/		
		reasonable cause
	 -	 Preventing penalties

7

	 -	 IRS' Taxpayer Advocate Service
	 -	 SSA reconciliation letters
 	Mergers and acquisitions overview
	 -	 Unemployment insurance
	 -	 Transfer of experience rating
	 -	 State issues
	 -	 Standard and alternate tax and 	
		reporting procedures
	 -	 Social security tax issues
	 -	 Forms W-2 and 941
		reporting issues
 	Discrimination testing
	 -	 Retirement (401(k)) plans
	 -	 Group-term life insurance
TAXING EXECUTIVE
COMPENSATION
	 The IRS' executive compensation 	
	 compliance strategy
 	Additional Medicare tax
 	Withholding requirements
	 -	 Mandatory flat rate withholding
	 -	 Gross-ups of executive 		
		compensation
	 Chauffeur services
	 Aircraft (SIFL calculation)
 	Stock compensation
	 -	 Section 83(b) and 83(i) elections
	 -	 Restricted stock
	 -	 Phantom stock
	 -	 Nonstatutory stock options
	 Golden parachute payments
 	Nonqualified deferred
	 compensation plans
	 - Section 409A requirements
 	Split-dollar life insurance contracts
 	Clawbacks
SECURITY ISSUES
 	Payroll fraud
 	HIPAA requirements
PAYROLL AUDITING
 	Accounting records
 	System operations
 	Third parties
	 (benefit administrators)
 	Managing outside auditors
 	Auditing the payroll process
 	Optimizing the use of consultants
*Program is subject to change without notice.



21 Progression Series

Table of Contents for the Digital Edition of 21 Progression Series

21 Progression Series - 1
21 Progression Series - 2
21 Progression Series - 3
21 Progression Series - 4
21 Progression Series - 5
21 Progression Series - 6
21 Progression Series - 7
21 Progression Series - 8
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