CDM, CFPP Credentialing Exam Candidate Handbook - 10

Equal Opportunity for CDM, CFPP Certification Program
CBDM does not discriminate among candidates on the basis of age, gender, race, color, religion, national
origin, marital status, disability, or any other protected characteristic.
Wheelchair access is available at all established PSI Test Centers. Candidates must advise PSI at the time of
scheduling their exam that wheelchair access is necessary.
Candidates with visual, sensory, physical, or learning disabilities that would prevent them from taking the
exam under standard conditions may request testing accommodations when done so in accordance with
CBDM policy.
Special Accommodations
CBDM complies with the Americans with Disabilities Act of 1990 (ADA) and through PSI, the examination
services provider, accommodates testing requests to comply with ADA.
* To ensure equal opportunity for all qualified individuals, qualified exam candidates with a disability
within the guidelines set forth by ADA who supply appropriate documentation will be provided
reasonable and appropriate accommodations to take the exam.
* CBDM will consider requests for special testing accommodations from candidates with a documented
disability that substantially limits the candidate's ability to complete the exam, in accordance with the
guidelines set forth by ADA.
* Reasonable accommodations do not include steps that fundamentally alter the purpose or the nature
of the exam, or that seem to be designed to increase success on the exam. Accommodations should
mitigate the effect of a disability to test so the exam can measure what it is intended to.
The process to request testing accommodations is as follows:
* Submit CDM, CFPP Credentialing Exam application with fees for CBDM review and approval.
* Answer yes to the question if you will be requesting testing accommodations.
* Upload the completed/signed two-page Request for Special Examination Accommodations form
available at www.CBDMonline.org/get-certified/register.
* A physician or other qualified professional who has made an individualized assessment related
to the candidate's disability must provide the required information on the Form concerning the
disability and the requested accommodation.
* The information and any documentation that a candidate provides regarding their disability
and the need for accommodation(s) will be treated as confidential and will not be released
without the written consent of the candidate.
* After CBDM sends e-mail confirmation of eligibility to sit for the exam and PSI sends e-mail notice of
eligibility to schedule an appointment, submit request to PSI for testing accommodations using the
PSI online form available here: Submit a request - PSI Candidate Experience (zendesk.com)
* A request for testing accommodations cannot be made until after PSI sends an e-mail that you are
eligible to schedule an appointment.
* Provide all required information including preferred testing date and location.
* To allow processing of the request, requested testing date/time preferences must be 45
days later than date of submitting PSI online testing accommodations request form.
* Do NOT schedule an exam appointment online or by calling PSI. Doing so will result in
approved accommodations not being available.
* Upload the completed/signed two-page Request for Special Examination Accommodations form
that you also submitted with your exam application. If this form is not uploaded, the request will
not be processed.
* Requests are reviewed and approval is made within the guidelines set forth by the ADA.
* If the requested testing accommodations are approved, CBDM and PSI will send e-mail
confirmation that testing accommodations will be available at a designated Test Center, on
specified date and time.
* Testing accommodations are not approved and will not be provided/available at the Test
Center if PSI does not send e-mail confirmation of the approval.
* If testing accommodations are not approved, CBDM and PSI send e-mail notification indicating the
denied request. This means that requested testing accommodations will not be provided.
* A testing appointment must be scheduled online or by calling PSI. You must schedule an
appointment and complete the exam within your 90-day test window in accordance with CBDM
policy.
Additional information is available at www.CBDMonline.org/register
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http://www.CBDMonline.org/get-certified/register http://www.CBDMonline.org/get-certified/register http://www.CBDMonline.org/docs/default-source/legacy-docs/docs/specialaccom.pdf http://www.CBDMonline.org/docs/default-source/legacy-docs/docs/specialaccom.pdf https://psi-cdexp.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000150872 https://psi-cdexp.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000150872 http://www.CBDMonline.org/register http://www.CBDMonline.org/register

CDM, CFPP Credentialing Exam Candidate Handbook

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