InTents April/May 2023 - 15

Loyalty leads to success
McCulloch gives much of the credit for
Regal's success to its team of employees,
which temporarily expands from
45 to about 100 people during the
May-through-October busy season.
Some loyal workers have been with
Regal for longer than 30 years, a
happy situation she attributes to luck,
investments in employee training and
a family-like company culture.
" We have this incredible team
of experts, from sales managers to
operations managers to crew leaders
and their crews, " she says. " We're
committed to partnering in every event
and doing everything we can to make
events successful. "
That's not to say maintaining those
standards is always easy.
" I think the greatest challenge is the
seasonality of it, " she says. " We make
80% of our revenue in six months of
the year. It can also be difficult to retain
incredible talent and to bring in new
inventory products when the market
is seasonal. "
For better or worse, the off-season is
almost equally busy for McCulloch, who
spends that time developing her teams,
buying new inventory, evaluating issues
from the previous season and forming
new strategies for spring.
" Maybe this sounds a little kitschy, but
you've got to come to work and have fun
and enjoy the people you work with, " she
says of her managerial philosophy. " If it's
not fun, you shouldn't be doing it. And
investing in your team and your people
is the most important thing. "
Michelle Miron is a freelance writer
based in Hugo, Minn.
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InTents April/May 2023

Table of Contents for the Digital Edition of InTents April/May 2023

InTents April/May 2023 - Cover1
InTents April/May 2023 - Cover2
InTents April/May 2023 - 1
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