InTents April/May 2023 - 40

business | management
Managers who pay
attention to the higherlevel
needs of their team
and the company as a
whole are optimizing
their contributions.
broad scope of their role. I organize these
activities into value quadrants with four
different levels of value-contribution to
the organization based on the role being
evaluated. For a manager, these quadrants
include $10-an-hour tasks, $100-anhour
tasks, $1,000-an-hour tasks and
$10,000-dollar-an-hour tasks.
When managers are hyperfocused on
the small things that others could easily
handle, they are spending their time
at the $10-an-hour level. On the other
hand, if they are focusing on activities
that directly or indirectly drive revenue,
create efficiency or produce savings of
time or money for the organization, they
are living in the $10,000-dollar-an-hour
value quadrant.
Understand your value
Managers who become overly concerned
with the controlling aspect of their
work, who micromanage their teams
or take on responsibility for the daily
minutia, rob themselves of their efficacy,
which is a huge opportunity cost for the
organization. Managers who pay attention
to the higher-level needs of their team and
the company as a whole are optimizing
their contributions.
For example, managers who answer
product-level questions for their team
members and function as " knoweverythings "
rather than teaching their
team members how to find the answers
they need by building their own knowledge
bases are $10-an-hour managers rather
than $10,000-dollar-an-hourr managers.
It's that old proverb about teaching your
team how to fish instead of handing them
fish all day long.
Managers who invest in the development
of their teams create exponential
value because they gain time-freedom to
reinvest into higher-level activities that
directly and indirectly make or save the
company money, time or both.
40 intents april-may 2023
Both roles are necessary for success
It is essential that leaders who are setting
the organization's direction towards an
inspiring goal also prioritize bringing in
managers who can support that vision.
Their management team needs to not only
understand what it needs to accomplish
but have the skills to translate destinations
into routes as well as the leadership
acumen to motivate and encourage their
team members toward that objective.
Both leadership and management are
essential for the success of an organization.
The effective combination of these roles
drives results and success throughout an
organization and creates a more positive
and empowered company culture.
However, it's important to note that
good leadership does not automatically
mean good management, and vice versa.
A leader may have the ability to inspire
and guide a team but may lack the
necessary management skills to effectively
coordinate the team and craft the pathway.
Likewise, a manager may be skilled at
coordinating processes, but lack the ability
to inspire and motivate team members.
Take a hard look at your organization.
Evaluate your leadership and management
teams, and if there are gaps you need
to close through ongoing education
and management or leadership training,
be sure to get those trainings scheduled.
Both leadership and management
skills can be learned and developed,
and both are essential for the success of
any business.
Madeleine MacRae is a business and leadership
coach who focuses on bringing her clients
thought-provoking, practical, usable content that
accelerates their implementation and secures
their long- and short-term results. She loves the
grit and determination of small- to mid-sized
business owners and has dedicated her career
to helping them and their teams. Reach her at
homeprotoolbox.com.
http://www.homeprotoolbox.com
InTents April/May 2023

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