InTents December 2023-January 2024 - 34

from motivational interviewing and
am currently coaching our leadership
team to do the same. We want a team of
leaders that can solve problems and take
calculated risks, and I feel this is the best
way to achieve that. "
BRINGING WORKERS TOGETHER
" The service industry that we cater
to requires new ideas, technology,
Shown are Latino team members who
graduated from Anchor Industries' English
language program. In addition to English
tutoring, the company makes sure the
new hires feel like a part of the company.
Photo courtesy of Anchor Industries Inc.
That doesn't mean that there
TODAY'S YOUNG PEOPLE
GREW UP IN AN ERA
OF DISRUPTION. AS A
RESULT, THEY LEARNED
AT A YOUNG AGE TO BE
ADAPTABLE, DRIVEN AND
TO QUESTION AUTHORITY.
SARAH SLADEK
XYZ UNIVERSITY
aren't genuine challenges in having
a multigenerational workforce come
together. Tugs-of-war, says Sladek,
emerge in all aspects of work because
workplaces are now " experiencing
a clash between [older] generations
raised learning a hierarchical approach
to work and [younger] generations
raised learning a collaborative approach
to work. Today's young people are
informed, well-educated and have
acquired entirely new skill sets, and
there's real value in collaborating
and team-building and flattening the
hierarchy, " she says.
For Halladay, that means, in part,
tamping down his own ego. " I have to
meet [younger people] where they are, "
he says. " Older individuals have more
lived experiences and can draw from
more lessons. Younger team members
need to fail sometimes, so I let them.
With both, I offer suggestions, ask
questions and follow up to keep them
accountable. I use many of the teachings
34 intents dec 2023-jan 2024
products and services, " says Belliveau.
" However, there needs to be a balance
and a blend from the traditions and
experiences of the past with the new
ideas and more efficient techniques
of the future. " That's why, he says,
finding younger employees who really
care and want to be involved is key,
while older employees " who have over
time made significant contributions
to the company also have to continue
to be respected, rewarded and
encouraged to work cooperatively
with the NextGen workers. "
And the opportunities are definitely
there. Halladay cites Jeff Liker's book
The Toyota Way: 14 Management
Principles from the World's Greatest
Manufacturer, in which Liker
expands on Toyota's seven wastes of
manufacturing by adding an eighth-
unused teammate creativity. " Creating
a culture where people are encouraged
to be themselves and solve problems
has helped our team bond and
collaborate on more significant issues, "
Halladay says. " But they need to see
themselves as a team, not as employees
competing for the next promotion or
the boss's love. "
" It sounds so simple, " Sladek adds, " but
workforce conflict and disengagement
are often directly tied to a lack of
relationship-building, particularly for
the younger generations. Feeling a sense
of pride and belonging is important
... having grown up in an era of chaos
marked by terrorism, school shootings,

InTents December 2023-January 2024

Table of Contents for the Digital Edition of InTents December 2023-January 2024

InTents December 2023-January 2024 - Cover1
InTents December 2023-January 2024 - Cover2
InTents December 2023-January 2024 - 1
InTents December 2023-January 2024 - 2
InTents December 2023-January 2024 - 3
InTents December 2023-January 2024 - 4
InTents December 2023-January 2024 - 5
InTents December 2023-January 2024 - 6
InTents December 2023-January 2024 - 7
InTents December 2023-January 2024 - 8
InTents December 2023-January 2024 - 9
InTents December 2023-January 2024 - 10
InTents December 2023-January 2024 - 11
InTents December 2023-January 2024 - 12
InTents December 2023-January 2024 - 13
InTents December 2023-January 2024 - 14
InTents December 2023-January 2024 - 15
InTents December 2023-January 2024 - 16
InTents December 2023-January 2024 - 17
InTents December 2023-January 2024 - 18
InTents December 2023-January 2024 - 19
InTents December 2023-January 2024 - 20
InTents December 2023-January 2024 - 21
InTents December 2023-January 2024 - 22
InTents December 2023-January 2024 - 23
InTents December 2023-January 2024 - 24
InTents December 2023-January 2024 - 25
InTents December 2023-January 2024 - 26
InTents December 2023-January 2024 - 27
InTents December 2023-January 2024 - 28
InTents December 2023-January 2024 - 29
InTents December 2023-January 2024 - 30
InTents December 2023-January 2024 - 31
InTents December 2023-January 2024 - 32
InTents December 2023-January 2024 - 33
InTents December 2023-January 2024 - 34
InTents December 2023-January 2024 - 35
InTents December 2023-January 2024 - 36
InTents December 2023-January 2024 - 37
InTents December 2023-January 2024 - 38
InTents December 2023-January 2024 - 39
InTents December 2023-January 2024 - 40
InTents December 2023-January 2024 - 41
InTents December 2023-January 2024 - 42
InTents December 2023-January 2024 - 43
InTents December 2023-January 2024 - 44
InTents December 2023-January 2024 - Cover3
InTents December 2023-January 2024 - Cover4
https://www.nxtbook.com/ata/intents/intents-june-july-2024
https://www.nxtbook.com/ata/intents/intents-april-may-2024
https://www.nxtbook.com/ata/intents/intents-february-march-2024
https://www.nxtbook.com/ata/intents/intents-idea-book-2024
https://www.nxtbook.com/ata/intents/intents-december-2023-january-2024
https://www.nxtbook.com/ata/intents/intents-october-november-2023
https://www.nxtbook.com/ata/intents/intents-august-september-2023
https://www.nxtbook.com/ata/intents/intents-june-july-2023
https://www.nxtbook.com/ata/intents/intents-april-may-2023
https://www.nxtbook.com/ata/intents/-intents-february-march-2023
https://www.nxtbook.com/ata/intents/intents-idea-book-2023
https://www.nxtbook.com/ata/intents/intents-december2022-january-2023
https://www.nxtbook.com/ata/intents/intents-october-november-2022
https://www.nxtbook.com/ifai/intents/intents-august-september-2022
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https://www.nxtbook.com/ifai/intents/intents-december-2021-january-2022
https://www.nxtbook.com/ifai/intents/intents-october-november-2021
https://www.nxtbook.com/ifai/intents/intents-august-september-2021
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https://www.nxtbook.com/ifai/intents/1018IT
https://www.nxtbook.com/ifai/intents/0818IT
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https://www.nxtbook.com/ifai/intents/0418IT
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