Maintenance Technology April 2015 - (Page 23)

LUBRICATION CHECKUP LUBRICATION CHECKUP Managing Change LUBRICATION SOLUTIONS Wherever You Want Them By Dr. Lube, aka Ken Bannister Symptom: We have a full lubrication program in place with two teams looking after different parts of the plant. All four specialists (two per team) have had the same training and use identical processes and procedures. However, over a six-month period, one side of the plant has seen reduced bearing failures while the other side is worse than before! How can this be? Diagnosis: You have a change-management issue. Whenever improvement programs are implemented, elements of change, or culture shift, must be addressed alongside technical issues like lubricant choices, delivery methods, procedures and others. Partial change that doesn't adequately address "people" issues will face many challenges before success can be declared. Change scares many people, especially as they age or if their work will be scrutinized. The "we've always done it this way, why change now" lament means one or more individuals are uncomfortable with the change process and need to be involved and managed through it. Old habits die hard! Best-practice organizations know there are two things they must understand to ensure successful levels of performance: what they control and what they must manage. Based on the success of Team "A," the technical elements used to control the lubrication process seem to be in place and change has been embraced. Team "B" does not appear to have embraced the change. Good maintenance starts by managing people who manage assets. Individuals have different personalities and process information differently. Some are adaptable, others aren't. Before committing to an imminent change, people want to be heard and know their concerns are being addressed. Introducing the Lubrication Technology app for iPhone, iPad, iPod touch, Android and Kindle. Get each month's edition in a clear, readable format optimized for your tablets and phones - and browse the archives to catch up on what you may have missed. Discover the latest strategies, news and products in the field, in the format that works for you. Prescription: Reasons for problems like yours aren't always evident. A third party may be needed to determine the root cause and "re-involve" Team "B" in the change process. The situation could stem from something as simple as a poor training experience for one or both team members. Typical questions to ask them are: 1) Were they involved in developing the lubrication program, and if not, how do they feel about it? 2) Do they get along with each another and/or their supervisor? 3) Are they suited to the work, and do they believe in what they are doing? If done in a calm, non-accusatory manner, the answer to your question should make itself clear. Good Luck! MT For more information and to download, visit Ken Bannister of Engtech Industries, Inc., is a Lubrication Management Specialist and author of Lubrication for Industry (Industrial Press), and the Lubrication section of the 28th Edition Machinery's Handbook (Industrial Press). For in-house ICML lubricationcertification training, contact him at 519-469-9173 or kbannister@engtechindustries.com. APRIL 2015 LubricationTechnology Online.com/Apps Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. MAINTENANCETECHNOLOGY.COM | 23 LT_DigitalApps_FINAL.indd 2 http://www.lubricationtechnologyonline.com/apps http://www.MAINTENANCETECHNOLOGY.COM

Maintenance Technology April 2015

Table of Contents for the Digital Edition of Maintenance Technology April 2015

Maintenance Technology April 2015 - Cover1
Maintenance Technology April 2015 - Cover2
Maintenance Technology April 2015 - 1
Maintenance Technology April 2015 - 2
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