Efficient Plant July 2018 - 34

Answers to questions
facing today's reliability
& maintenance
professionals

department | on the floor

Proactive Q
Cultures
A
Rely on
Leadership

How can I change
company culture from
reactive to proactive?

Dr. Klaus M. Blache
Univ. of Tennessee Reliability
& Maintainability Center
(RMC)

It should not be a surprise
that management behavior
is a key component in moving to
a proactive, reliability-oriented
culture. When reviewing numerous
facilities, in North America and
Europe, to ascertain factors that
helped move those operations from
good to top-quartile performance,
a few things stood out. First, all
were able to figure out how to form
a partnership between maintenance
and operations. Some had common
goals on which they were measured.
All understood the importance of
timely maintenance and they respected each other's opinions. They

had clearly defined roles typically
identified on a process flowchart of
daily interactions, often as a swimlane flowchart.

USE SWIM LANES
A swim-lane flowchart takes
processes and decision steps and
groups them visually by placing
them in lanes. The steps or tasks
are shown in sequential order to
show proper flow. Parallel lines (in
a vertical or horizontal direction)
divide the chart into lanes, with
one lane for each person or group/
department. The lanes can be labeled by various functions, or steps,
within a process or departments in
a facility. Setting up the swim lanes
and discussing them will:
 identify bottlenecks in the
process
 highlight any duplication or
unnecessary steps
 clarify and show steps between
departments or teams.
A swim-lane diagram is especially useful for complex processes
or when there is high turnover. Any
discussion about process issues
between groups should start by
reviewing the existing swim-lane
diagram. Many examples can be
found on the Internet.

Swim-lane flowcharts, spelled-out work
expectations, and company-wide support
are key factors in developing and sustaining a proactive, reliability-oriented
culture.

34

| EFFICIENTPLANTMAG.COM

JULY 2018


http://www.EFFICIENTPLANTMAG.COM

Table of Contents for the Digital Edition of Efficient Plant July 2018

Editorial
Implementations
Find Gold In Sustainable Manufacturing
Troubleshoot Control Systems Effectively
Automation Accelerates Beer Production
Lubed Chains Live Long Lives
SAP: Use These Tools For PM Compliance
Protect Your Site From Cyber Attacks
Build The Value Of Your CM Program
Choose The Correct Acclerometer
On The Floor
Intelligent Design Process Delivers For Substation
Solution Focus
Old Compressor Gets New Lease On Life
Products
Index
Showcase
Seeking Reliability
Efficient Plant July 2018 - Cover1
Efficient Plant July 2018 - Cover2
Efficient Plant July 2018 - 1
Efficient Plant July 2018 - 2
Efficient Plant July 2018 - 3
Efficient Plant July 2018 - 4
Efficient Plant July 2018 - 5
Efficient Plant July 2018 - Editorial
Efficient Plant July 2018 - 7
Efficient Plant July 2018 - Implementations
Efficient Plant July 2018 - 9
Efficient Plant July 2018 - Find Gold In Sustainable Manufacturing
Efficient Plant July 2018 - 11
Efficient Plant July 2018 - 12
Efficient Plant July 2018 - 13
Efficient Plant July 2018 - 14
Efficient Plant July 2018 - 15
Efficient Plant July 2018 - 16
Efficient Plant July 2018 - 17
Efficient Plant July 2018 - Troubleshoot Control Systems Effectively
Efficient Plant July 2018 - 19
Efficient Plant July 2018 - 20
Efficient Plant July 2018 - 21
Efficient Plant July 2018 - Automation Accelerates Beer Production
Efficient Plant July 2018 - 23
Efficient Plant July 2018 - 24
Efficient Plant July 2018 - 25
Efficient Plant July 2018 - 26
Efficient Plant July 2018 - Lubed Chains Live Long Lives
Efficient Plant July 2018 - 28
Efficient Plant July 2018 - 29
Efficient Plant July 2018 - SAP: Use These Tools For PM Compliance
Efficient Plant July 2018 - Protect Your Site From Cyber Attacks
Efficient Plant July 2018 - Build The Value Of Your CM Program
Efficient Plant July 2018 - Choose The Correct Acclerometer
Efficient Plant July 2018 - On The Floor
Efficient Plant July 2018 - 35
Efficient Plant July 2018 - Solution Focus
Efficient Plant July 2018 - 37
Efficient Plant July 2018 - 38
Efficient Plant July 2018 - 39
Efficient Plant July 2018 - Old Compressor Gets New Lease On Life
Efficient Plant July 2018 - 41
Efficient Plant July 2018 - Products
Efficient Plant July 2018 - 43
Efficient Plant July 2018 - 44
Efficient Plant July 2018 - 45
Efficient Plant July 2018 - Index
Efficient Plant July 2018 - Showcase
Efficient Plant July 2018 - Seeking Reliability
Efficient Plant July 2018 - Cover3
Efficient Plant July 2018 - Cover4
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