Efficient Plant July/August 2020 - 9

feature | cybersecurity
that are already in place or implementing new
ones. Modern operations are most effective with
uninterrupted, high-quality production, which
requires operators to always keep a finger on the
pulse of the plant, no matter where they may be.
Remote access to operations systems can no longer
be an afterthought. To provide operators with the
mobile functionality they need, while keeping protections in place, teams should constantly evaluate
their preparedness for using secure remote-access
solutions.

PREPARE FOR SPEED
A well-developed plan is faster to execute in crisis.
By regularly evaluating remote operations systems
and building processes and procedures to support proper use, information technology (IT) and
operational technology (OT) departments should
collaborate to support business continuity. When
IT and OT teams have time to work together to
properly develop plans, the departments can reduce
potential cybersecurity risks and better enable an

JUL/AUG 2020

EP2007femerson.indd 9

operator's ability to perform effectively.
OT and IT teams should develop and document policies and procedures surrounding which
users can log into which devices, what connection
strategies should be used, and which permissions
will be provided to remote users. These policies and
procedures should also consider what type of user
experience will be provided, depending on where
client devices are connected (local wireless infrastructure, working from home using virtual private
networks), and how long connections can remain
idle. A very important question to be answered
beforehand is, should remote access remain active
and available at all times? Collaboration between
IT and OT helps create processes that answer such
questions, providing value for operations and
adequate security to protect the organization.

TRAINING AND COLLABORATION
Even the simplest remote-management solutions
have the potential to increase cybersecurity risk
due to misuse. Operators will be better positioned

EFFICIENTPLANTMAG.COM |

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7/15/20 2:25 PM


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Efficient Plant July/August 2020

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Efficient Plant July/August 2020 - 1
Efficient Plant July/August 2020 - Cover1
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Efficient Plant July/August 2020 - Cover3
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