Efficient Plant Nov./Dec 2019 - 27

enterprise software tips

S/4HANA
Simplifies Maintenance

Kristina Gordon, Illumiti

A new interface makes creating a work notification intuitive.
WITH MORE COMPANIES now upgrading to SAP S/4HANA,
maintenance departments everywhere can become more mobile
and efficient. SAP announced some time ago that it would stop
supporting SAP ECC in the year 2025. This has created a push for
companies to upgrade to the new cloud platform, opening doors to
mobility, real-time data, and analytics, along with a user-friendly
front end that functions like a smart-phone app.
The first step in a good work-management process (WMP) is to
identify work and create a notification. In the ECC system, creating
a notification was cumbersome. SAP has simplified these transactions by first taking away the transaction input and creating tiles that
are easy to use on a desktop or a mobile device. Second, the screen
layouts and data inputs have also been made intuitive.
Creating a work notification is the first step. The steps below show
how to complete this task in SAP S/4HANA. Notice that maintenance roles are easily visible across the top. They are called groups
and are basically the security roles that encompass the tiles the user
is authorized to use. Request Maintenance takes the place of a standard work notification in the R/3 SAP ECC system. Once you click
on a tile, a screen will pop up that asks only the relevant questions
needed to enter a work-notification request.

Maintenance-request inputs are intuitive. When entering a technical object, use a hit word such as valve. A list will display allowing
you to see all equipment masters that contain the word valve. You
can also scan an equipment barcode or enter the equipment number.

The Type and Description fields are required. The Type field is a
drop-down selection. Description is a free-text field.
A new feature on the Long Text box provides a standard template
of questions that allow the user to answer questions, without guessing about needed additional information. The Location field is also
open text, allowing detailed description. Effect is a drop-down selection that will inform maintenance of problems the issue is causing.
Date & Time and Reported By will automatically populate.
The bottom portion of the notification adds the ability to attach
documents from any existing file, including those on a mobile
device. It's also possible to add a photo from any mobile device. The
attachments and pictures will follow the notification as it is submitted to the maintenance department and will stay as history throughout the entire process. EP

Kristina Gordon is SAP Principal Consultant at Illumiti, Thornhill, Ontario (illumiti.com).
If you have SAP questions, send them to editors@eļ¬ƒcientplantmag.com and we'll forward them to Kristina.

NOV/DEC 2019

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Efficient Plant Nov./Dec 2019

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