Maintenance Technology July 2017 - 17

VOICE FROM THE FIELD

increase availability at one of its refineries, with a target of
99%. He uses a clear analogy to define what this means. "If
you go to your driveway and turn the key to your car, you
want the car to start for you-so it's available to use every
time you turn that key," he explained. "Some people confuse
availability with uptime. These are different terms with
different meanings. Our target of 99% availability will ensure
that our customers have what they need, when they need it,
because we would be available to produce product 99% of the
time."
In the effort to identify opportunities to make this happen,
Bitely and his teams have discovered value from electrical
distribution from the power companies. "Due to failing
infrastructure in the United States, availability of power
can be poor at times," he said. "If you lose power at one of
your sites, you shut down. We must make sure our utilities,
equipment, and systems are all reliable and with the highest
availability possible."

Work-life balance
Along with his considerable and diverse experience, Bitely
uses his gift of relating to people at all levels to help achieve
the team goals.

"One of my first jobs was as a custodian, pushing a
broom," he said. "So I understand that there are different
levels of expertise and how important it is to explain things
in a way that each individual can understand. If I'm talking
to a VP of Engineering, I may be very technical. If I'm talking
to a brand new planner right out of college with little experience, I try to explain things in a way that he can learn and get
a clear visual of why we do things this way. It's important to
know your audience and to ask the right questions."
While he has other interests-outdoors, horses, ice
hockey, family-the theme of reliability translates from work
to home.
"I'm very passionate about reliability," he said. "Even my
wife says my work rolls over into my personal life because. in
everything I do, it's always about doing things right the first
time and keeping your eye on that North Star." MT
Michelle Segrest is president of Navigate Content Inc., and has
been a professional journalist for 28 years. She specializes in
the industrial processing industries. If you know of a maintenance and/or reliability expert who is making a difference at
their facility and would like to share their story, please email
her at michelle@navigatecontent.com.

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MAINTENANCETECHNOLOGY.COM | 17


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Table of Contents for the Digital Edition of Maintenance Technology July 2017

Editorial
Uptime
On The Floor
Powering Auto Production
Following The North Star
Flying Inspections
Untangle Compressed Air Misconceptions
Change Your Lubrication Mindset
HMI-Design Essentials For Today's SCADA Systems
SAP: Tips and Tricks
Cybersecurity Best Practices
Bearing Storage
Interpreting IP Code
Noisy Pumps
Move From Time- to Condition-Based Lubrication
CMMS Energizes Maintenance Efforts
Products
Ad Index
Showcase
Final Thought
Maintenance Technology July 2017 - 1
Maintenance Technology July 2017 - Cover1
Maintenance Technology July 2017 - Cover2
Maintenance Technology July 2017 - 1
Maintenance Technology July 2017 - 2
Maintenance Technology July 2017 - 3
Maintenance Technology July 2017 - Editorial
Maintenance Technology July 2017 - 5
Maintenance Technology July 2017 - Uptime
Maintenance Technology July 2017 - 7
Maintenance Technology July 2017 - On The Floor
Maintenance Technology July 2017 - 9
Maintenance Technology July 2017 - Powering Auto Production
Maintenance Technology July 2017 - 11
Maintenance Technology July 2017 - 12
Maintenance Technology July 2017 - 13
Maintenance Technology July 2017 - 14
Maintenance Technology July 2017 - Following The North Star
Maintenance Technology July 2017 - 16
Maintenance Technology July 2017 - 17
Maintenance Technology July 2017 - Flying Inspections
Maintenance Technology July 2017 - 19
Maintenance Technology July 2017 - 20
Maintenance Technology July 2017 - 21
Maintenance Technology July 2017 - Untangle Compressed Air Misconceptions
Maintenance Technology July 2017 - 23
Maintenance Technology July 2017 - 24
Maintenance Technology July 2017 - Change Your Lubrication Mindset
Maintenance Technology July 2017 - 26
Maintenance Technology July 2017 - HMI-Design Essentials For Today's SCADA Systems
Maintenance Technology July 2017 - 28
Maintenance Technology July 2017 - 29
Maintenance Technology July 2017 - SAP: Tips and Tricks
Maintenance Technology July 2017 - Cybersecurity Best Practices
Maintenance Technology July 2017 - Bearing Storage
Maintenance Technology July 2017 - Interpreting IP Code
Maintenance Technology July 2017 - Noisy Pumps
Maintenance Technology July 2017 - Move From Time- to Condition-Based Lubrication
Maintenance Technology July 2017 - 36
Maintenance Technology July 2017 - 37
Maintenance Technology July 2017 - 38
Maintenance Technology July 2017 - CMMS Energizes Maintenance Efforts
Maintenance Technology July 2017 - 40
Maintenance Technology July 2017 - 41
Maintenance Technology July 2017 - Products
Maintenance Technology July 2017 - 43
Maintenance Technology July 2017 - 44
Maintenance Technology July 2017 - 45
Maintenance Technology July 2017 - Ad Index
Maintenance Technology July 2017 - Showcase
Maintenance Technology July 2017 - Final Thought
Maintenance Technology July 2017 - Cover3
Maintenance Technology July 2017 - Cover4
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