Commercial Integrator + Security Sales Jan/Feb 2024 - 20

CI
STATE OF THE INDUSTRY
The Talent Question
Integrators' escalating need to level
up their in-house IT expertise further
exacerbates the single biggest challenge
that integration business owners face
today: the lack of qualified job candidates.
Our own research underlines this fact.
In response to a question asking them to
pick the three most concerning challenges
their business faces in 2024, 91% of
survey takers say that talent (i.e., finding,
onboarding and retaining key employees)
is among the most concerning. This
far outpaces inflation/escalating costs
(77%), post-pandemic company culture
obstacles (40%) and supply chain (37%).
NSCA's Financial Analysis of the Industry,
which likewise asked respondents about
the biggest challenges they face, found
exactly the same result. " It's overwhelming
how concerned companies are about
being able to find and recruit talent in
order to sustain their pipelines, " LeBlanc
emphasizes. " It can't be overstated how
important it is for the industry to increase
that pool of talent. "
All of the
above
27%
Installer/
technician
41%
Product availability - although not nearly as big of a challenge as it was a couple of
years ago - remains something that's front of mind for a lot of survey respondents.
He urges all AV stakeholders - integrators
and vendors alike - to recruit outside
traditional industry channels. By reaching
outside of " The Bubble, " we can raise people's
awareness and seed our collective
future. " We would like to make [things]
a lot easier for people, " LeBlanc says.
The best way to do that is to create more
intentional pathways into our industry
community.
Hardest type
of role to fill
Other Economic
and Societal Concerns
Although talent is clearly the biggest
challenge right now, Wilson and LeBlanc
say that NSCA leadership is hearing
about multiple other concerns. They
note, for example, that supply chain
Project
System
design/
engineering/
programming
16%
Sales
5%
management
11%
If you've ever spoken to LeBlanc, you
know that he frequently alludes to " The
Bubble " in which our industry exists. It's
a means of describing the fact that so
few people outside the AV industry know
about the wonderful, lucrative career
opportunities that our industry presents.
remains an extremely relevant topic.
" Product availability - although it's
nothing like the challenge it was a couple
of years ago - remains something that's
front of mind for a lot of NSCA member
companies, " LeBlanc acknowledges. He
hastens to add that issues with product
procurement can lead to eroding
margins and cash-flow issues, inhibiting
project profitability and integrators' bottom
line. This is a real concern at a time
when, for integrators whose financial
leadership is not empowered to turn
away " bad work, " any given project could
20 Commercial Integrator+Security Sales & Integration | Jan/Feb 2024
harm, rather than help, that business'
balance sheet.
Wilson and LeBlanc also point to
generalized economic anxiety - especially
amid election-year politics - as a
potential inhibiting factor in the coming
year. " There are a lot of things happening
in the economy and around the globe that
concern integrators, " LeBlanc explains.
Many business owners are concerned
about " ...how [all this] might impact
customers' willingness to spend, " he adds.
That's one reason that NSCA, at its annual
Business & Leadership Conference (BLC)
in late February, is doubling down on addressing
those concerns. Event organizers
have invited Dr. Chris Kuehl, NSCA's go-to
economics guru, as well as other expert
speakers, to address economic anxiety
during the executive conference.
LeBlanc adds yet another puzzle to
the list of those that integration business
owners are trying to solve: What is
the proper role for integrators as work
culture and workplaces transform? For
example, if an integration business, year
after year, has earned significant revenue
from building out corporate conference
rooms and in-office signage networks,
how does a distributed workforce affect
their long-term viability? " In some cases,
[it] means figuring out how to create
SIRISAKBOAKAEW/STOCK.ADOBE.COM

Commercial Integrator + Security Sales Jan/Feb 2024

Table of Contents for the Digital Edition of Commercial Integrator + Security Sales Jan/Feb 2024

Commercial Integrator + Security Sales Jan/Feb 2024 - Bellyband1
Commercial Integrator + Security Sales Jan/Feb 2024 - Bellyband2
Commercial Integrator + Security Sales Jan/Feb 2024 - Cover1
Commercial Integrator + Security Sales Jan/Feb 2024 - Cover2
Commercial Integrator + Security Sales Jan/Feb 2024 - 1
Commercial Integrator + Security Sales Jan/Feb 2024 - 2
Commercial Integrator + Security Sales Jan/Feb 2024 - 3
Commercial Integrator + Security Sales Jan/Feb 2024 - 4
Commercial Integrator + Security Sales Jan/Feb 2024 - 5
Commercial Integrator + Security Sales Jan/Feb 2024 - 6
Commercial Integrator + Security Sales Jan/Feb 2024 - 7
Commercial Integrator + Security Sales Jan/Feb 2024 - 8
Commercial Integrator + Security Sales Jan/Feb 2024 - 9
Commercial Integrator + Security Sales Jan/Feb 2024 - 10
Commercial Integrator + Security Sales Jan/Feb 2024 - 11
Commercial Integrator + Security Sales Jan/Feb 2024 - 12
Commercial Integrator + Security Sales Jan/Feb 2024 - 13
Commercial Integrator + Security Sales Jan/Feb 2024 - 14
Commercial Integrator + Security Sales Jan/Feb 2024 - 15
Commercial Integrator + Security Sales Jan/Feb 2024 - 16
Commercial Integrator + Security Sales Jan/Feb 2024 - 17
Commercial Integrator + Security Sales Jan/Feb 2024 - 18
Commercial Integrator + Security Sales Jan/Feb 2024 - 19
Commercial Integrator + Security Sales Jan/Feb 2024 - 20
Commercial Integrator + Security Sales Jan/Feb 2024 - 21
Commercial Integrator + Security Sales Jan/Feb 2024 - 22
Commercial Integrator + Security Sales Jan/Feb 2024 - 23
Commercial Integrator + Security Sales Jan/Feb 2024 - 24
Commercial Integrator + Security Sales Jan/Feb 2024 - 25
Commercial Integrator + Security Sales Jan/Feb 2024 - 26
Commercial Integrator + Security Sales Jan/Feb 2024 - 27
Commercial Integrator + Security Sales Jan/Feb 2024 - 28
Commercial Integrator + Security Sales Jan/Feb 2024 - 29
Commercial Integrator + Security Sales Jan/Feb 2024 - 30
Commercial Integrator + Security Sales Jan/Feb 2024 - 31
Commercial Integrator + Security Sales Jan/Feb 2024 - 32
Commercial Integrator + Security Sales Jan/Feb 2024 - 33
Commercial Integrator + Security Sales Jan/Feb 2024 - 34
Commercial Integrator + Security Sales Jan/Feb 2024 - 35
Commercial Integrator + Security Sales Jan/Feb 2024 - 36
Commercial Integrator + Security Sales Jan/Feb 2024 - 37
Commercial Integrator + Security Sales Jan/Feb 2024 - 38
Commercial Integrator + Security Sales Jan/Feb 2024 - 39
Commercial Integrator + Security Sales Jan/Feb 2024 - 40
Commercial Integrator + Security Sales Jan/Feb 2024 - 41
Commercial Integrator + Security Sales Jan/Feb 2024 - 42
Commercial Integrator + Security Sales Jan/Feb 2024 - 43
Commercial Integrator + Security Sales Jan/Feb 2024 - 44
Commercial Integrator + Security Sales Jan/Feb 2024 - 45
Commercial Integrator + Security Sales Jan/Feb 2024 - 46
Commercial Integrator + Security Sales Jan/Feb 2024 - 47
Commercial Integrator + Security Sales Jan/Feb 2024 - 48
Commercial Integrator + Security Sales Jan/Feb 2024 - 49
Commercial Integrator + Security Sales Jan/Feb 2024 - 50
Commercial Integrator + Security Sales Jan/Feb 2024 - 51
Commercial Integrator + Security Sales Jan/Feb 2024 - 52
Commercial Integrator + Security Sales Jan/Feb 2024 - 53
Commercial Integrator + Security Sales Jan/Feb 2024 - 54
Commercial Integrator + Security Sales Jan/Feb 2024 - 55
Commercial Integrator + Security Sales Jan/Feb 2024 - 56
Commercial Integrator + Security Sales Jan/Feb 2024 - 57
Commercial Integrator + Security Sales Jan/Feb 2024 - 58
Commercial Integrator + Security Sales Jan/Feb 2024 - 59
Commercial Integrator + Security Sales Jan/Feb 2024 - 60
Commercial Integrator + Security Sales Jan/Feb 2024 - 61
Commercial Integrator + Security Sales Jan/Feb 2024 - 62
Commercial Integrator + Security Sales Jan/Feb 2024 - 63
Commercial Integrator + Security Sales Jan/Feb 2024 - 64
Commercial Integrator + Security Sales Jan/Feb 2024 - Cover3
Commercial Integrator + Security Sales Jan/Feb 2024 - Cover4
https://www.nxtbook.com/emerald/CommercialIntegratorSecuritySales/may2024
https://www.nxtbook.com/emerald/CommercialIntegratorSecuritySales/april2024
https://www.nxtbook.com/emerald/CommercialIntegratorSecuritySales/march2024
https://www.nxtbook.com/emerald/CommercialIntegratorSecuritySales/janfeb2024
https://www.nxtbook.com/emerald/CommercialIntegratorSecuritySales/novdec2023
https://www.nxtbook.com/emerald/CommercialIntegratorSecuritySales/septoct2023
https://www.nxtbookmedia.com