Commercial Integrator + Security Sales Jan/Feb 2024 - 32

CI
TRENDS: CONTROL SYSTEMS AND DEVICES
TOP TRENDS IN
IN-ROOM CONTROL
High quality comes
to the fore as people
demand a simplifi ed
and intuitive, but
wow!-worthy,
experience.
By Dawn Allcot
SUCCESSFUL COMMERCIAL integrators
understand the need to deliver technology
experiences that are better than those
at home. The philosophy holds true in
restaurants, in sports bars, in theaters, in
churches and now, at work.
Aſt er years spending time in home offi
ces that workers created to cater to their
own preferences and comfort levels with
technology, employees are demanding a
customized, personalized experience in
corporate boardrooms. Signifi cantly, they
expect an environment that raises the bar
on the typical videoconference session.
Fortunately, in-room control technology
capabilities can meet these demands,
creating a multi-camera, automated
boardroom experience with high production
values, all accomplished using
Technology in
Every Boardroom
Very rarely do you see a boardroom
specifi ed without AV and control, Stanley
says, pointing to the fi rst post-pandemic
trend that emerged. " Coming out of the
pandemic, we were afraid that no one
was going to return to the offi ce and there
would be fewer conference rooms. "
On the contrary, the hybrid-work model
has brought increased demand for AV and
control devices. Stanley adds that rooms
now need to accommodate all participants.
" In the past, you might have rooms that
were just meeting space, " he refl ects. " Now,
almost every room has to be outfi tted with
videoconferencing capabilities. "
Standardized,
Easy-to-Use Solutions
Although clients have always expected a
seamless, simple user experience, easy
control has become even more important.
32 Commercial Integrator+Security Sales & Integration | Jan/Feb 2024
products that operate seamlessly together.
" We need to provide some 'wow factor' to
the system that we're implementing, and it
needs to provide a lot more value than what
they have at home, " Steve Greenblatt, CTS,
founder and president of Control Concepts
Inc., says. Control Concepts is a provider of
specialized soſt ware and services for the AV
industry. " If someone feels they can do [the
same thing] at home, they are going to say
they don't have to come to the offi ce. "
Commercial Integrator sought the
insights of Greenblatt, as well as Andrew
Stanley, vice president of services at The
Farm AV, to inform this article. Together,
we discussed some of the advances
and trends in room control to take us
through the next decade of workplace
connectivity, productivity and effi ciency.
Consolidated control from a single location
has become increasingly compelling
for many integrators. More broadly,
Greenblatt encourages standardizing
control systems, devices and interfaces
to have a similar look, feel and operation,
thus delivering a consistent experience
across corporate or education campuses.
" Anybody can go in any room and be very
comfortable, " he says.
Integration with
Unifi ed Communications
More oſt en than not, meeting spaces utilize
UC platforms like Zoom, Google Meet
or Microsoſt Teams. When it comes to
boardroom AV and room control, UC has
changed everything, our experts declare.
" Those [platforms] are becoming the core
of the system operation because that's
what everybody spends most of their
time using, " Greenblatt says.
Initially, this presented challenges
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Commercial Integrator + Security Sales Jan/Feb 2024

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