Commercial Integrator + Security Sales Jan/Feb 2024 - 48

SSI
ROUNDTABLE: RESIDEO CONNECT
SECURITY
BUSINESS
LEADERS
SPEAK UP,
PART 1
SSI's annual dealer and installer roundtable, facilitated by Resideo,
allows industry thought leaders to opine on the issues affecting
security businesses' profitability and success. By Dan Ferrisi
SECURITY SALES & INTEGRATION exists
to help security dealers and installers run
more successful businesses. Through the
years, we've found one of the best ways of
doing that is to amplify the voices of some
of our most successful industry members.
Thus, we're proud to present Part 1 of
a roundtable discussion featuring four
dealers/integrators that have cracked the
code to achieving success even in difficult
times. All of the companies are Resideo
partners. Accordingly, they all came
together with SSI at Resideo CONNECT
2023, an annual customer event delivering
thought leadership and networking.
This year's panel includes the following
security thought leaders: Doug
Yarger, president, SouthCross Security;
Michael Alfano, president, greensite
Security; Jesse Foglio, president, First
Response Security; and Michael Gibson,
president, Mulhaupts. Together, they
examine some of the most topical and
profit-relevant subjects affecting security
businesses today.
In the pages that follow, as well as next
month, you'll read our panelists' candid
thoughts on issues like interest rates,
RMR, the supply chain, vendor loyalty,
emerging technology opportunities, labor
utilization and more. We hope you enjoy
the conversation.
48 Commercial Integrator+Security Sales & Integration | Jan/Feb 2024
Security Sales & Integration: Share
some information about your organization,
its unique strengths and its
competitive differentiators.
Doug Yarger: SouthCross Security is based
in Houston. We have been in business for 25
years, and our primary focus is multi-family.
We're well-equipped to deal with portfolios
for management companies.
Michael Alfano: greensite Security's
corporate office is located on Long Island,
in Ronkonkoma, N.Y. We also have a branch
office in the upstate New York area in Rockland
County. greensite specializes in alarm,
camera and automation solutions for residential,
commercial and retail applications.

Commercial Integrator + Security Sales Jan/Feb 2024

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