Commercial Integrator + Security Sales Sept/Oct 2023 - 108

SSI
2023 ACCESS CONTROL
w
es
Familiarity/Usage of Cloud-Based and
Hosted or Managed Access Control
(ACaaS)
Familiar but
choose not to
sell it
Familiarity/Usage of Cloud-Based
and Hosted or Managed Access
Control (ACaaS)
13%
12%
Familiar and
considering offering
to customers
31%
Familiar
and
currently
do offer to
customers
44%
Not at all familiar with it
Top Access Control as a Service
(ACaaS) Implementation Pain
Points
1. Demand and marketplace
acceptance
2. Costs / Developing pricing
or business model (tie)
3. Marketing
4. Determining sales incentives
5. Staffing
6. Training
7. Codes, regulations or
standards
After spiking due to businesses and consumers
alike seeking to keep COVID-19 distance when
possible, those offering or considering offering
ACaaS declined by 9 percentage points. Those
engaged in the offering reported a 12% growth
rate, 2 points lower than in 2022.
Demand and marketplace acceptance
along with developing pricing or
business model placed one-two as
they did a year ago. In fact, the only
change in the top five was marketing
nudging out determining sales
incentives.
32 Things Access Control Integrators Want From Their Suppliers
More self-help
videos
Credential/reader
compatibility
OSDP
acceptance
More
instructive
videos
More end-user
training and
documentation for
clients to review
Open code
Better
integrations
ROI examples of
Cloud-based access
control
Existing WiFi,
BLE & Near-Field
connectivity
More wireless
options for remote
door access
Weapons detection
similar to Halo vape
detectors
Improved ease
of use with app
functionality
PoE type of
deployments
Smart lock
solutions and
e-cylinders
Reliable remote
access for service
and support
Lockdown
features
App for tenants
of client for video
intercom and door
release
Offer free
software for
basic functions
Show more data
of product wide
product acceptance
by potential
customers
Lower the
monthly
subscription cost
Qualified
leads
Keep us updated
108 Commercial Integrator+Security Sales & Integration | Sept/Oct 2023
NFC Cloud-based
system should
also work with
traditional card
or key systems
More training
classes
More user-friendly
mobile apps/client
software
More marketing
and passive lead
generation
Standalone
training/
trainer/designer
certification
Tree-style
troubleshooting
maps for
products
Cellphone
resident
credentials
easily
updated and
administered
through Cloud
More frequent
local training
Lower prices
for Cloud
systems
Integration with
HVAC
Looking at this
year's data,
it's definitely a
mixed bag with
a roller-coaster
ride of good
news, bad
(or at least not
so good).

Commercial Integrator + Security Sales Sept/Oct 2023

Table of Contents for the Digital Edition of Commercial Integrator + Security Sales Sept/Oct 2023

Commercial Integrator + Security Sales Sept/Oct 2023 - Bellyband 1
Commercial Integrator + Security Sales Sept/Oct 2023 - Bellyband 2
Commercial Integrator + Security Sales Sept/Oct 2023 - Cover1
Commercial Integrator + Security Sales Sept/Oct 2023 - Cover2
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Commercial Integrator + Security Sales Sept/Oct 2023 - Cover3
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