MJBiz - September 2023 - 38

Labor
Relations
Avoiding Payroll Problems
Importance of reliable payroll provider is highlighted by vendors
abruptly dumping marijuana clients
By Omar Sacirbey
N
ichole Upshaw, the chief retail
and people offi cer at Floridabased
Jushi Holdings, vividly
remembers June 24, 2019, her fi rst day
working for the multistate operator
now active in seven states.
" On my fi rst day, the HR employee
that was here before I arrived said, 'If
(payroll services provider) Paychex
calls, don't pick up the phone. They're
trying to kick us off.' "
At the time, Jushi had about
60 employees, but it was about three
weeks from acquiring Beyond Hello,
38 September 2023 | MJBizMagazine
a Pennsylvania-based retail chain.
Upshaw decided that Jushi needed to
fi nd another payroll company-and fast.
She fi rst queried payroll-services
company Namely, which initially said
yes but then said no. She eventually
hired Würk and has used the Denverbased
company ever since.
Upshaw's lesson learned? A cannabis
company's payroll provider should
specialize in cannabis.
" I would never want to be with a
payroll company that was not focused
on cannabis, " Upshaw said. " There
is no perfect payroll or HR system.
But what I will say about Würk is the
comfort and the confi dence I have that
I'm never going to get a call saying,
'Sorry, Jushi.' "
That lesson was reinforced in March,
when Paychex sent a memo to its
cannabis clients saying the company
would no longer process direct deposits
or offer other services as of May 1.
One of those companies was PTS
Corp., a vertically integrated business
operating in four states with about
500 employees. Chicago-based

MJBiz - September 2023

Table of Contents for the Digital Edition of MJBiz - September 2023

MJBiz - September 2023 - CT1
MJBiz - September 2023 - CT2
MJBiz - September 2023 - Cover1
MJBiz - September 2023 - Cover2
MJBiz - September 2023 - 3
MJBiz - September 2023 - 4
MJBiz - September 2023 - 5
MJBiz - September 2023 - 6
MJBiz - September 2023 - 7
MJBiz - September 2023 - 8
MJBiz - September 2023 - 9
MJBiz - September 2023 - 10
MJBiz - September 2023 - 11
MJBiz - September 2023 - 12
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MJBiz - September 2023 - Cover3
MJBiz - September 2023 - Cover4
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